Black Country Living Museum Frequently Asked Question

Are Concession Tickets Available at Black Country Living Museum?
Black Country Living Museum offers a range of concession tickets to make visits more accessible. Guests must bring valid proof of eligibility and present it at admission.
Available concession types include:

• Over 65: Visitors aged 65+ can receive a discounted rate by presenting a valid form of identification.
  
• Students: Reduced admission is available for students with a valid student ID or a TOTUM card.
  
• Unwaged: Concessions are offered to visitors receiving financial support such as Job Seeker’s Allowance, Income Support, Incapacity Benefit, PIP, Employment Support Allowance, or Universal Credit. Proof of benefits must be dated within the last six months.
  
• Essential Carers: Visitors with disabilities who require an essential carer may bring their carer free of charge. Accepted proof includes a recognised carer ID, a PIP award letter, or a Blue Badge belonging to the visitor with disabilities.

Does Black Country Living Museum Offer Partnership Deals and Discounts?
The Museum provides a variety of partnership deals and discounts. Guests should note that these discounted tickets cannot be used to obtain an UnChained Annual Pass.
Available offers include:

• Tesco Clubcard Points: Redeem your Clubcard points for vouchers—see Tesco’s website for full details.
  
• Blue Peter Badge: Children with a Blue Peter badge can enter for free when accompanied by a full-paying adult. Badge ID must be presented.
  
• Blue Light Card: Cardholders receive 25% off general admission with their valid app or card. This discount applies to the cardholder only and does not include entry to special events or the UnChained Annual Pass.
  
• National Museum Directors’ Council: Staff from partner organisations can enjoy free entry with valid ID.
  
• British Motorcycle Charitable Trust Members: Receive 50% off admission with proof of membership.
  
• Heritage Railway Association Members: Also receive 50% off with valid identification.
  
• Armed Forces (Serving/Veterans): Enjoy 25% off admission by showing appropriate ID.
  
• Discover Dudley Card Holders: Receive 25% off with a valid card.
  
• National Rail 2-for-1: Present a valid West Midlands Travel train ticket to redeem. Details available on the National Rail offers website.
  
• National Express Bus Travellers: Show your valid bus ticket from the same day for 25% off daytime entry.
  
• Copthorne Merry Hill Guests: Receive 25% off daytime admission when showing a booking confirmation for the corresponding visit date.

Are Group Bookings Available at Black Country Living Museum?
The Museum welcomes group visits and offers exclusive discounted rates for groups of 15 or more. Groups can explore over 29 acres of recreated historic shops, homes, industrial areas, and interactive exhibits.
Group Discounted Rates:

• Adult (16+): £20.25
  
• Senior Concession (65+): £19.25
  
• Student Concession: £17.25
  
• Young Person (3–15 years): £12.25

Benefits for Group Visitors:

• Discounted admission for groups of 15+
  
• Free admission for the group organiser
  
• Complimentary coach parking
  
• A visitor information map provided upon arrival
  
• Optional add-on: Dudley Canal & Caverns trip for an enhanced historic experience

What Should I Know About the UnChained Annual Pass at Black Country Living Museum?
Visitors who purchase full-price general admission automatically receive an UnChained Annual Pass, allowing unlimited return visits for 12 months.
Key details include:

• Your original entry ticket acts as your Annual Pass—keep it safe and bring it for every return visit.
  
• No need to pre-book; simply present your pass at admission.
  
• Passes are valid for 12 months from the date of your first visit.
  
• Passes are non-transferable and can only be used by the original visiting party.
  
• Visitors unable to present their Annual Pass will be required to pay standard admission, with no refund after.
  
• Additional guests without their own pass must pay standard admission.
  
• The pass cannot be used with any discounts or partnership deals (including Tesco Clubcard points).
  
• Passes are not valid for special events or courses.
  
• The Museum may request ID or proof of purchase to verify pass ownership.
  
• Damaged, altered, or expired passes will not be accepted.
  
• Pass holders visiting for professional work (e.g., photography, vlogging, research) cannot use the pass for entry and must contact the Museum first.
  
• Group bookings—such as educational, care home, or residential groups—do not qualify for an UnChained Annual Pass.

What Benefits Come with a Black Country Living Museum Membership?
Becoming a Museum member unlocks a full year of benefits, savings, and exclusive access. Membership is valid for one year from purchase.
2025 Membership Prices:

• Individual: £49.95
  
• Joint: £79.95
  
• Small Family 1 (1 adult + up to 3 children): £74.95
  
• Small Family 2 (2 adults + 1 child): £84.95
  
• Medium Family (2 adults + up to 2 children): £94.95
  
• Large Family (2 adults + up to 3 children): £99.95
  

Membership Benefits Include:

• 20% off food & drink at selected Museum outlets (excludes alcohol).
  
• 20% off retail purchases at participating shops (excludes certain items such as stamps, alcohol, sale items).
  
• 20% off full-price special event tickets (excluding Red by Night).
  
• Priority booking with the option to purchase extra tickets for friends and family (up to 6).
  
• One free parking token per visit when presenting a valid membership card.
  
• Three Family & Friends vouchers offering 25% off daytime admission (not eligible for UnChained Pass issuance).

Does Black Country Living Museum Offer Venue Hire?
The Museum offers a diverse range of venue hire options suitable for corporate events, private functions, celebrations, and more. Conveniently located in Dudley, just eight miles from Birmingham, the Museum is easily accessible by car, train, and public transport.
Venue Highlights:

• Two on-site car parks with electric vehicle charging points
  
• Close proximity to major motorways (M5 & M6)
  
• One mile from Tipton Station
  
• Numerous nearby hotels, restaurants, and leisure facilities
  

Available Venue Hire Options:

• Conferences: Modern halls with AV equipment, private entrances, and the option to enhance events with guided tours or evening access.
  
• Meetings & Away Days: Exclusive hire of historic meeting rooms, ideal for corporate team-building. Activities like guided tours, school lessons, chain-making demos, or mine tours can be added.
  
• Events & Experiences: From networking breakfasts to large-scale evening events, the Museum’s team can tailor a unique experience for any occasion.
  
• Special Events: The Museum also offers venue hire for proms, graduation parties, and celebratory gatherings.