Scentered Frequently Asked Questions

What discounts are available in Scentered's Winter Sale?

Scentered’s Winter Sale offers up to 50% off on a wide range of products, including candles, gift sets, and balm duos. It’s the perfect opportunity to treat yourself or find the ideal gift at a great price. Be sure to explore the sale section for the best deals before they run out!

Are there discounts on gift sets at Scentered?

Many Gift Sets at Scentered are currently available with discounts of up to 30% off. Whether you’re looking to treat yourself or gift someone special, you’ll find a range of beautiful, calming sets at reduced prices. Be sure to check individual listings for the latest offers!

What special offers are currently available at Scentered?

Scentered features various exclusive offers, with discounts of up to £430 off select wellness sets. These include festive gift bundles, sleep wellness collections, and mini aromatherapy balms designed to boost mood and promote relaxation. These deals feature UK-made products such as calming balms, luxury sleep sets, and stylish gift stockings, making them ideal for gifting or personal use.

Are there special offers for new Scentered customers?

New customers can enjoy a 20% discount on their first order by subscribing to the Scentered newsletter. This is a great way to start your journey with Scentered and experience the calming benefits of our premium products.

How does Scentered handle shipping and delivery?

• Free Standard Delivery on all UK orders over £40. Orders under £40 incur a £3.60 charge. Orders placed before 12pm (Monday to Friday) are usually dispatched the same day, arriving within 2–3 working days.
• Next Day Delivery is available for orders under £80 for £7.50, and free for orders over £80 (when placed before 12pm Monday to Friday).

Delivery is carried out via Royal Mail Tracked, so please ensure the delivery address is safe for receiving parcels. Delivery times may vary during busy periods (e.g., Christmas or Black Friday).

Can I receive free Scentered gifts or samples with my order?

Occasionally, Scentered offers free gifts or samples as part of specific promotions. These are subject to availability and are automatically included in eligible orders at checkout. Please note, free gifts cannot be exchanged for cash.

What payment methods are accepted at Scentered?

Scentered accepts payments via Visa, MasterCard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, and Klarna. All transactions are processed securely online to protect your personal and financial information.

How can I access special offers or discounts from Scentered?

To stay updated on exclusive promotions and special discount codes, follow Scentered on social media platforms like Instagram, Facebook, Twitter, Pinterest, and YouTube. You may receive exclusive discount codes and notifications for upcoming sales directly on these platforms.

What if I’m not satisfied with my Scentered purchase?

If your order is faulty, damaged, or incorrect, Scentered will cover the return shipping costs and provide a full refund or replacement.

For returns due to a change of mind, you’ll need to cover the return shipping costs. Items must be returned in a saleable condition within 7 working days of receipt, using appropriate packaging.

Returns should be made within 30 days from the date of receipt.

What are the best Scentered products to try if I'm new?

If you're new to Scentered, the Bestselling Collection is a great place to start. Many of these popular products are now up to 50% off, offering a fantastic opportunity to explore Scentered’s luxury range without a big commitment. These products are crafted with therapeutic-grade essential oils to help promote calm, focus, or better sleep.

How can I save on Scentered Aromatherapy Balms?

Take advantage of exclusive discounts on Scentered’s Aromatherapy Balms, including sets like the Ultimate Balm Collection (now only £34.50, saving £34.50) and the Happy & Sleep Well Aromatherapy Balm Duo (now £22.95, down from £27.00). You can also find great deals like 30% off bundles and refill packs for popular balms like De-Stress and Sleep Well for just £16.00. Don’t forget to subscribe to the newsletter for updates on the latest deals.

Why Choose Scentered?

At Scentered, they’re dedicated to offering high-quality wellbeing products, from luxurious aromatherapy balms to calming candles and gift sets. They offer great discounts, convenient delivery options, and a seamless shopping experience that makes it easy to treat yourself or someone special to the calming benefits of Scentered’s premium range. Whether you’re a new customer or a long-time fan, you’ll always find something perfect for your wellbeing.