365 Games Frequently Asked Questions

Where can I get the best deals on games and gaming products at 365 Games?

365 Games runs a dedicated Sale section where you can find games, consoles and accessories at reduced prices. You can save up to 50% off on a wide range of popular titles. The selection includes everything from Nintendo Switch and PS4 games to adult party games and vinyl collectibles. Each item in the Sale has a clearly marked discounted price, making it simple to spot bargains. Stock is limited, so you are encouraged to act quickly to avoid missing out. With these deals, 365 Games ensures gamers can enjoy top products while keeping costs low and budget-friendly.

Can I get good discounts on PlayStation games at 365 Games?

The PlayStation Sale at 365 Games offers discounts of up to 50% on selected PS4 and PS5 games. Many popular titles and bestsellers are included, giving gamers a chance to save significantly. Some accessories and deluxe editions are also reduced, making it easier to expand your collection at lower prices. Keep an eye on the sale section, as deals are limited-time and stock may run out quickly.

What payment methods can be used at 365 Games?

• You can pay securely using major debit and credit cards including Mastercard, Visa, and American Express, as well as PayPal, Apple Pay, Google Pay, and Klarna. Cheques and cash are not accepted.
• Payments for pre-orders are taken immediately at the time of purchase, and any price reductions before release are automatically refunded through PlayerPoints.
• If a duplicate charge occurs via PayPal, submitting both transaction IDs allows 365 Games to investigate and issue a refund; other payment issues should first be checked with your bank.

What deals are available in the Xbox Sale at 365 Games?

365 Games is offering up to 20% off on a wide selection of Xbox Series X, Series S and Xbox One games. Popular titles like Chorus Day One Edition are reduced from £8.99 to £7.99 (about 11% off), while God of Rock drops from £10.99 to £8.99 (18% off). Accessories such as controllers also have discounts, with some reduced by up to 15%, making it easier to upgrade your setup for less.

Can I spread the cost of my purchase at 365 Games?

365 Games offers flexible buy now, pay later options through Klarna, PayPal Pay Later, and Clearpay. You can pay in 4 instalments with Clearpay or choose to pay later with Klarna or PayPal Pay Later, making it easier to manage holiday or sale purchases. These options are available to UK residents aged 18 and over and eligibility is subject to status. You should borrow responsibly, as late payments or borrowing beyond their means can affect credit status and incur fees.

What happens if a game I ordered from 365 Games is out of stock or delayed?

If a product is out of stock or delayed, 365 Games will contact you via email with details and potential alternatives. You may choose to wait for the item, receive a replacement or cancel the order for a full refund. Any refunds, including delivery charges, will be processed using the original payment method within seven working days. They aim to keep you informed throughout the process.

Is there a good way to save money in 365 Games’ Gaming?

365 Games’ Clearance Gaming sale offers discounts of up to 30% on games, consoles and accessories. Items like Lego Star Wars and RPG Maker are reduced from £19.99–£46.99 to as low as £14.99–£33.99. Stock is limited, so you should act quickly to secure these deals. The sale is a perfect opportunity to upgrade consoles or try new games at lower prices.

How does 365 Games handle delivery and shipping times?

• Orders are delivered via Amazon Shipping, Evri, or Royal Mail, while high-value or large orders may be dispatched using FedEx Tracked at the company’s discretion.
• Standard UK delivery costs £1.99 and usually arrives within 2–3 working days. Next Day delivery costs £3.99 for orders placed before 2pm, though some postcodes are excluded. Free delivery on orders over £49 is provided now.
• All orders are dispatched within 2–3 working days from Monday to Friday, excluding Public Holidays.
• Pre-orders are shipped as soon as stock arrives, usually on or just before the stated release date, and items stored in different warehouses may take slightly longer.
• If an item arrives damaged, you should submit photos and their order number via the Contact Us form so the issue can be resolved promptly.

Are there discounts on Nintendo games at 365 Games?

365 Games is offering significant discounts in the Nintendo Sale, with many titles reduced by 10% to 40% off their regular prices. These deals are for a limited time, so it’s best to act quickly before stock runs out.

What is 365 Games’ policy on returns, refunds and cancellations?

365 Games wants everyone to be happy with their order. If a change or return is needed, here’s how it works:

Order Cancellations

• If an order hasn’t been dispatched yet, it can be canceled by sending a message through the Contact Us form, with “Order Cancellation” in the subject and the order number included. If the order has already been sent, it will need to be returned at the sender’s cost before a refund or replacement can be arranged.

Address Changes

• An address can be updated before dispatch by emailing with “CHANGE OF ADDRESS” in the subject and the order number in the message. If the order is already on the way, it must come back from the incorrect address before any refund can be processed. Providing the correct address initially helps everything run smoothly.

Returning Items

• For unwanted items, only products that are unopened, sealed and in original condition can be returned. Return postage is the responsibility of the sender, and using a tracked service is strongly recommended.
• For faulty or damaged items, report the issue within 14 days of receiving the order. In the UK, return postage will be reimbursed if the fault is confirmed; for international returns, the sender covers postage. Once received, items may take up to 14 working days for inspection and coordination with the manufacturer.

Warranty and Later Faults

• Items that develop a fault after 14 days may still be covered under the manufacturer’s warranty. If returned to 365 Games for inspection, the process can take up to 14 working days. Items damaged by normal wear, misuse, or accidents are not eligible for refund, repair, or replacement.

Nintendo Products

• Returns for Nintendo items (excluding games) must be made within 14 days. Faults after this period should be addressed directly with Nintendo.

Digital Games & Download Codes

• These items cannot be refunded once installed or redeemed, so it’s important to check compatibility before ordering.

Every step is designed to make returns and exchanges smooth and fair, so issues can be resolved quickly and without stress.