Amazon Frequently Asked Question

Does Amazon offer free shipping? What is Amazon's Shipping Policy?
Yes, Amazon offers free shipping on eligible orders within the UK and Republic of Ireland. Orders of £10 or more on eligible books and £35 or more on other items qualify for free standard delivery. Standard delivery takes 3-5 business days. Amazon Prime members can enjoy free One-Day Delivery with no minimum purchase required.

What are Amazon's Returns Policies?
Amazon.co.uk offers a return window of 30 days for most items. Returns are available for most products, but some have specific policies or requirements. You can cancel your purchase within 14 days and return items in unused condition. Statutory rights also apply for goods that are not as described or not of satisfactory quality.

Does Amazon provide Warranty?
Yes, some products sold by Amazon are covered by a manufacturer's warranty. If your item is defective more than 30 days after receipt, it may be eligible for repair through a third-party authorized repair service. If eligible, you'll be provided with repair instructions, and the repair service is typically free, including shipping costs.

Can I get an Amazon promo code uk or special offer?
Yes, Amazon offers a special promotion for Baby Wishlist customers. You can receive a 15% discount on eligible items from your Baby Wishlist, saving up to £300. The discount is valid 180 days before your baby's expected arrival and expires 90 days after the arrival date, provided your Wishlist is active for at least 14 days.

Which Payment Methods does Amazon accept?
Amazon accepts Visa and MasterCard (credit and debit), American Express, UK-based Maestro, Barclays Instalments, Amazon Monthly Payments, and Shop with Points. Payment can also be split between an eligible card and an Amazon.co.uk Gift Card, but multiple cards cannot be used for a single purchase.

How to redeem Amazon's voucher?

• To redeem an Amazon voucher, simply add it to your shopping basket by clicking the "Collect this Voucher" button. Each voucher is valid for a limited time or until stocks last, and the expiry date will be shown once collected. You’ll typically have until 23:59 on the expiry date to redeem the voucher, though it may expire earlier if stocks run out.
• To redeem the voucher with a one-off purchase, add a qualifying item to your basket, then proceed to checkout. The discount will be automatically applied to the lowest-priced qualifying item in your basket.
• For Subscribe & Save subscriptions, select the Subscribe & Save option on the product page, choose your delivery frequency, and the voucher will be applied to your first delivery. Successful redemption will be reflected in your final checkout summary or subscription summary.

Does Amazon offer Membership Programs for students?
Yes, Amazon offers a discounted Prime membership for students and 18-22 year-olds in the UK and Republic of Ireland. The "Prime for Students" membership provides an initial six-month free trial, after which it renews at a discounted rate unless canceled. For students, the discounted rate lasts as long as you’re a student, or up to four years, while 18-22 year-olds get the discount until they turn 23. Students and young adults can enjoy the discounted Prime membership for up to six years.