Audible Frequently Asked Questions

What is the Audible Premium Plus offer and how long is it valid?

Audible is currently offering a limited-time deal where you can get Audible Premium Plus for just £0.99 per month for the first 3 months. After the initial 3 months, your subscription will auto-renew at the standard price of £8.99 per month, unless you decide to cancel. This offer is valid until December 16, 2025, so it’s the perfect opportunity to try out Audible’s vast library of audiobooks, podcasts and original content at a highly discounted rate. Terms and conditions apply, so be sure to review them before subscribing. Don’t miss out on this exclusive deal!

Are there any discounts on Audible’s audiobooks?

Audible offers exclusive discounts on its Bestselling Audiobooks to help you save on your favorite titles. Many of the top audiobooks, like Harry Potter and the Philosopher’s Stone and The Long Shoe, are available for up to 50% off the regular price. You can enjoy these deals through Audible’s membership trial, which often offers free access to select titles for a limited time.

In addition, Audible frequently runs promotions, offering limited-time discounts on high-demand audiobooks, including those in popular series like The Thursday Murder Club and Project Hail Mary. Keep an eye on the sale prices for titles like The Let Them Theory, which is marked down from £25.99 to £5.99, a discount of over 70%. Discounts vary depending on the audiobook, but members can often save up to 50% off their purchases. Make sure to check the Audible website or app for the most current deals and discounts on bestsellers, and use your membership credits to unlock even more savings!

How Does the Audible Free Trial Work?

The Audible free trial lets you experience the service with full benefits for 30 days. If you sign up for the Standard planor the Premium Plus plan, you’ll get a free 30-day trial and immediate access to Audible’s library. During this trial, you can choose any audiobook and enjoy it as long as you’re a member. After the trial ends, your membership will automatically renew, and you’ll be charged based on the plan you selected. If you’re an Amazon Prime member, you can take advantage of an even more special trial, where you get 2 free titles. Remember, you can cancel anytime during the trial period without being charged, allowing you to fully experience Audible before committing to a paid subscription.

Can I gift an Audible Membership to someone?

You can gift an Audible Membership even if the recipient already has an active account. Audible offers flexible gift membership options, such as 1 month for £7.99, 3 months for £23.99, 6 months for £47.99 and 12 months for £69.99. Each membership comes with credits—1 credit for the 1-month plan, 3 credits for 3 months, 6 credits for 6 months and 12 credits for 12 months—plus access to Audible Plus. When redeemed, all credits are delivered at once without interrupting the recipient’s current subscription. If the recipient already owns a gifted title, it will automatically convert into a credit or coupon for another audiobook. This ensures they can choose something they haven’t listened to yet. Gift memberships provide a thoughtful way to give audiobooks from popular titles like Flesh by David Szalay (£12.99) or The Strength of the Few by James Islington (£45.79).

Can I upgrade or downgrade my Audible Plan?

You can adjust your Audible membership online or via Customer Care. For example, a 1 Book Monthly plan can be upgraded to a 2 Book Monthly plan, and any unused or rollover credits are automatically transferred. Downgrades are restricted for certain plans, so check your plan terms before making changes.

How do Audible Credits work and can I rollover unused credits?

Audible Credits are given to members based on their plan and can be used to purchase any audiobook. Monthly plan members can roll over unused credits (up to 6 for 1 Book Monthly and up to 12 for 2 Book Monthly). Annual plan members also have rollover options, but credits exceeding the allowed limit expire automatically.

Is it possible to get a refund after purchasing an Audible audiobook?

Audible allows you to cancel a purchase within 14 days for a full refund, provided you haven’t started downloading, streaming, or listening to the audiobook. Once playback begins, refunds are generally not available. Contact Customer Care to initiate your refund.

How can I return an audiobook on Audible?

To return an audiobook on Audible, you must use the Audible website, as returns cannot be processed through the Audible app. If you are an active Audible Premium Plus member in good standing, you can return audiobooks within 365 days of purchase. To initiate a return:

• Log in to your Audible account on the website.
• Navigate to your Purchase History page.

        On mobile: Open the main menu, select your username and go to "Purchase History."

        On desktop: Click your username at the top, go to "Account Details," and select "Purchase History."

• Select the title you want to return and click "Return this title."
• Confirm the return and one credit will be refunded to your account.
• Important: Credits from returns expire within 12 months. If you made a purchase through Google Play Store or the App Store, you'll need to contact their customer service for returns instead.

Audible reserves the right to limit returns or change return policies at their discretion and members must remain in good standing to qualify for this service.

Are there limitations on using Audible vouchers or promotional codes?

Vouchers, gift codes and promotional codes must be redeemed at Audible.co.uk and cannot be used on other Audible websites. They also cannot be exchanged for cash, resold or applied to other accounts, except where legally required.

What are the different Audible membership plans and how do they work?

Audible offers a range of Membership Plans to suit your listening preferences.

• The Standard Monthly plan costs £5.99/month after a 30-day trial, giving you 1 audiobook credit per month, which you can choose from their entire collection.
• The Premium Plus Monthly plan costs £8.99/month after the trial, offering 1 credit per month for any audiobook, plus access to thousands of additional audiobooks and originals in the Plus Catalogue.
• If you prefer an annual plan, the Premium Plus Annual plan is available for £69.99/year (12 credits) or £109.99/year (24 credits), allowing you to save on the monthly rate while still enjoying the same benefits. Each plan auto-renews, and you can switch or cancel your membership at any time.

Can I pause or cancel my Audible membership?

You can choose to either pause or cancel your Audible membership depending on your needs. Here’s a breakdown of each option:

Pausing your membership:

• If you’re on a monthly plan, you can pause your membership for up to 90 days once every 12 months. This means no monthly payments will be charged, but you’ll also pause receiving new credits and access to the Plus Catalogue.
• Any credits you already have will remain active until they expire. You can resume your membership after the pause period ends, and your membership will auto-renew unless canceled.
• To pause, simply go to Account Details on the Audible site (either desktop or mobile) and follow the steps to pause. Please note that annual plans and memberships billed through Google Play or the App Store are not eligible for pausing.

Canceling your membership:

• If you choose to cancel instead, you can do so through the Account Details section on the Audible website. After cancellation, you will lose access to member benefits like credits and Plus Catalogue content, but you can still listen to and keep any audiobooks you purchased.
• If you have unused credits, make sure to use them before cancellation, as they will be lost afterward.
• You can still buy new audiobooks without a membership after cancellation, but you won’t receive new credits.

Both options let you manage your membership and usage, so whether you need a break (pause) or decide to stop (cancel), Audible gives you flexibility.