Baker Ross Frequently Asked Question

Does Baker Ross provide a first-order discount?
Baker Ross offers £5 off plus free delivery on your first order (minimum spend £29).
Simply sign up for their newsletter to receive the latest weekly craft ideas, printables, and exclusive discounts. Offer valid for UK Mainland only. You can unsubscribe at any time.

Is Baker Ross celebrating any events?
Baker Ross recently celebrated its 50th anniversary. To mark this milestone, they offered up to 50% off and more on hundreds of products as part of the celebration.

Is there free shipping at Baker Ross? What is Baker Ross' delivery policy?
Baker Ross offers free delivery on orders over £29 when you use the code FREEDEL.
Here are the delivery options available:

• Standard UK Mainland – £3.95, 3–4 working days (UK Mainland only).
  Free on orders over £29 with code FREEDEL.
  
• Express UK Mainland – £4.95, 2 working days (order before 2pm, UK Mainland only). Fully tracked.
  Postcode exclusions: AB, IV, KA, KW, PH, PA, FK17–FK21 (Standard Delivery only available for these postcodes).
  
• Next Working Day – £6.95, next working day delivery (order before 1pm, UK Mainland only). Fully tracked.
  Postcode exclusions: AB, IV, KA, KW, PH, PA, FK17–FK21.
  
• UK Non-Mainland – £5.95, 4–6 working days (Northern Ireland, Scottish Islands, Isle of Man, Isles of Scilly).
  
• Channel Islands – £9.95, 4–6 working days. Select “United Kingdom” at checkout and ensure your postcode is correct. No VAT charged for Channel Islands.
  
• BFPO – £9.95, 7–10 working days. Include “BFPO” followed by your BFPO number in the address.

I want to return my products at Baker Ross. What do I need to know?
Baker Ross wants you to be happy with your purchase! If you are not satisfied, you may return your items within 28 days of receipt for a full refund or exchange.
Please note:

• Refunds are not available for opened or part-used packs, unless the product is faulty.
  
• Products must be returned in resaleable condition.
  
• Baker Ross is not responsible for return shipping costs, unless the item is defective or sent in error.
  
• Refunds and exchanges will only be processed once the returned item has been received.
  
• Please allow 7 working days for your refund or exchange to be completed after receipt.
  
• It is recommended to obtain proof of postage in case your parcel is lost in transit.

What are Baker Ross’ payment options?
You can pay for your order using the following secure methods:

• Credit or Debit Card – Visa and Mastercard accepted. (American Express and Electron are not accepted.)
  
• PayPal
  
• Apple Pay
  
• Google Pay
  
• Amazon Pay
  
• Instant Bank Payment – Make a direct, secure payment from your banking app in just 5 easy steps, no card needed.
  

Orders with a total value of £750 or more are subject to additional credit checks.

Does Baker Ross offer Christmas products?
Baker Ross offers up to 38% off Christmas products to help you get festive.
Explore a magical range of Christmas crafts, toys, decorations, and gifts — from nativity sets and bauble kits to candle-making and festive garlands.
Let your creativity shine by making your own ornaments, wreaths, and handmade gifts.
With fun, kid-friendly craft kits like Santa’s Wooden Train and Christmas wood crafts, you can create heartwarming memories and keepsakes that family and friends will treasure.
So grab your glue, glitter, and Christmas jumper — it’s time to craft some holiday magic!

Can I find clearance items at Baker Ross?
Check out the Clearance section to save up to 63% off seasonal and craft supplies.
From Christmas and Easter crafts to party decorations, novelty toys, and art materials, Baker Ross offers incredible value for all ages.
Their craft kits are ideal for schools, families, and creative hobbyists, helping you stock up on everything from paints to party bag fillers — all at unbeatable prices.
Be sure to visit the Clearance section regularly for new deals and limited-time offers.

Does Baker Ross offer printables?
Absolutely! Baker Ross provides hundreds of free printables packed with fun and educational activities.
From colouring pages and learning worksheets to seasonal craft ideas, there’s something for every age and theme.
Highlights include:

• Over 20 fun themes, from dinosaurs to seasonal festivals.
  
• Educational printables linked to the school curriculum.
  
• Cultural activity sheets exploring countries and traditions.

Simply browse and download your favourites instantly — perfect for keeping kids entertained all year round!

Is there any current discount code at Baker Ross?
Definitely! Use code FESTIVE20 to get 20% off when you spend £125.
Baker Ross offers a huge range of craft supplies and materials — from canvases, beads, and stickers to natural items like shells and stones. Whether you’re crafting cards, painting ceramics, or exploring creative new projects, there’s something for every crafter. Their mission is to make creativity accessible and fun for everyone — especially kids — with high-quality materials, inspiring ideas, and great value every time you shop.

My promo code isn’t working at Baker Ross— what should I do?
If your Baker Ross promo code isn’t applying, check the following:

• The code may have expired – many offers run for a limited time.
  
• Only one code can be used per order.
  
• Check for typos – re-enter the code carefully.
  
• Ensure your basket contains eligible items from the offer category.