Currys Frequently Asked Questions

What discounts are currently available at Currys?

Currys is offering a variety of discounts across their top tech products. You can save up to 20% on the top 25 tech deals. Additionally, there are specific discounts available on selected TVs and soundbars.

For example, you can get 50% off soundbars when purchased with any LG or Hisense TV, or enjoy savings such as £100 off certain Hisense models when using the code HISENSE100 at checkout. Be sure to check the expiration dates for these deals, as some of these offers are valid until January 27, 2026.

What discounts can I get on Currys clearance items?

Currys offers great deals on clearance items, with discounts across a wide range of products. You can find items like festive decorations, gaming accessories, and home appliances at deeply discounted prices.

Here are a few suggestions:

• Premier Flashing Antlers Headband: Was £5.99, now £0.97, which is a Save 84%.
• SMART GARDEN ClipCard Santa String Lights: Was £5.99, now £0.97, a Save 84%.
• TUPPERWARE BreadSmart Large Bread Bin: Was £21.99, now £21.97, saving £0.02.

These clearance discounts are a great opportunity to grab products at bargain prices, with some items offering savings of up to 85%! Be sure to check the Clearance section regularly, as new deals and products are added often.

What is Currys Price Match Promise?

Currys offers a Price Match Promise where they will match the price of any identical item sold by another UK retailer, whether online or in-store. You can claim a price match up to 7 days after your purchase.

To do so, simply contact customer support team via Webchat, visit a store, or call their telesales team. Some exclusions apply, such as ink products, mobile airtime plans, and third-party marketplace prices.

Can I collect my order from a Currys store?

Currys offers a free Click & Collect service that allows you to pick up your items from one of nearly 300 stores across the UK. Here's how it works:

• Same-day Collection: If the item is in stock at your selected store, you can collect it on the same day for free.
• Choose a Pickup Day: If the item isn’t in stock at your store, you can opt for delivery to that store for collection on a later day that suits you, without any additional delivery charges.
• Order and Collect: Simply add your items to your basket, select "collect in-store" at checkout, and complete your purchase online. You will receive an email confirming when your order is ready for collection.

When you come to collect, bring:

• The last 4 digits of the card or gift card used for payment
• Your order number
• The collection confirmation email

Note: If you change your mind and no longer wish to collect the item, please contact Currys through their online cancellation form or Webchat service for a refund. For information on contactless collection, check your store's availability using the store locator on the Currys website.

What is the returns policy for faulty or unwanted items at Currys?

Currys offers clear guidelines for returns based on whether the item is faulty or if you simply changed your mind.

Faulty Items:

• Within 30 days: If your item is faulty, you are eligible for a refund or exchange within 30 days of purchase or delivery.
• Beyond 30 days: If it's been more than 30 days but still within the guarantee period (typically 12 months), Currys may offer a repair or replacement. However, faulty items caused by accidental damage, misuse, or normal wear and tear are not covered.
• Return Shipping: If the item is faulty, Currys generally covers the cost of return shipping.

Changed Your Mind:

• Online Purchases: You can return items within 30 days for a full refund as long as the item is unused and in resaleable condition (original packaging and accessories included). Opened items must be returned as new, meaning no usage.
• In-Store Purchases: Unopened items can be returned within 30 days. Proof of purchase is required, but this doesn’t apply to connected products like phones or contracts.
• Return Shipping: For change-of-mind returns, you are generally responsible for the cost of returning the item unless it’s faulty.

Remember to always check for product-specific exclusions, especially for hygiene-related items or connected products.

Why choose Currys for Hisense trade-in deals?

Currys offers unbeatable discounts on Hisense Products through their trade-in program. By trading in your old appliance, you can receive instant savings of up to £200 off selected Hisense items, including washers, dryers, fridges, and TVs. This program not only helps you save money but also supports recycling efforts, making it easy to upgrade your home appliances while getting great value. With options for delivery or free in-store collection, Currys ensures a seamless shopping experience. Don’t miss out on these incredible trade-in offers—shop now for the best deals!

What are the delivery and collection options at Currys?

Currys offers several convenient delivery and collection options to suit your needs:

• Small Items: For smaller products (excluding major kitchen & laundry appliances or TVs over 43"), you can opt for standard delivery (3-5 working days), with free delivery on orders over £40. If your order is under £40, delivery is £3.99. They also offer next-day delivery for £5.99, with options for weekday or weekend delivery at various time slots.
• Large Items: For larger appliances like washing machines, dishwashers, and TVs over 43", you can choose standard delivery within 4 working days starting from £20. They also offer next-day delivery starting at £30, with the ability to select a specific time slot for added convenience.

Note: Deliveries are made between 8am and 8pm, and while they don’t deliver on bank holidays, please be aware that delays may occur due to weather conditions.

What discounts are available during Currys’ New Year Sale?

Currys’ New Year Sale offers up to 40% off on a wide range of Epic Tech Deals, making it the perfect time to grab high-quality electronics and appliances at unbeatable prices. Whether you're looking for the latest smartphones, laptops, home appliances, or TVs, you can enjoy significant discounts on top brands like Samsung, LG, and Sony. These deals are available both online and in-store, with additional promotions like free delivery, easy payment options, and exclusive bundle offers. Don't miss out on these limited-time savings to upgrade your tech for less!