EKO Home Frequently Asked Questions

Why is the EKO Home Outlet the best place to find low-priced products?

The EKO Outlet offers exclusive discounts of up to 50% on premium home essentials, including bins, bin liners, and accessories. You can find best-selling items like the Mirage Plus Recycling Sensor Bin and Echo Sensor Bin at nearly half price, along with bundle deals on liners and accessories. All outlet products are brand new, covered by standard EKO warranty, and available for fast UK delivery—making it the most affordable way to upgrade your space with EKO quality.

Does EKO Home offer free shipping and what are the delivery costs?

• EKO Home offers free delivery to Mainland UK for orders over £40; orders under £40 incur a £5 delivery fee. Remote areas including Northern Ireland, Scottish Highlands & Islands, Isle of Man, Isle of Wight and Scilly Islands—are charged £15, but orders over £120 qualify for free delivery. Deliveries to the Republic of Ireland and Channel Islands cost £25 (VAT not included), and accessories to remote areas, Ireland, or Channel Islands cost £8 (VAT not included).
• Please note they do not deliver to P.O. Boxes, and Ireland orders may incur duties or taxes, which are your responsibility. Delivery times are typically 5 working days for the UK, 10–14 working days for Ireland, and 2–5 working days for bin liners only.

Can I find discounted accessories for my EKO Home bins?

EKO Home offers plenty of affordable accessories to suit every kitchen. For example, Size D Bin Liners 18L-21L are now £3.59 instead of £4.49, a 20% saving. The Bin Perfume Starter Set is priced at £12.99, helping you keep bins fresh without overspending. Keep an eye on the site, as many accessories regularly come with discounts of around 20% or more.

What kind of warranty does EKO Home offer, and what does it cover?

EKO Home provides a 1-, 3-, 5-, or 10-year warranty (depending on the product) covering manufacturing defects such as faults in materials or workmanship. If a defect is confirmed, EKO will supply replacement parts or a new product free of charge, including UK delivery. However, the warranty does not cover accidental damage, normal wear and tear, misuse, or items bought from unauthorized resellers. To make a claim, you should email them with proof of purchase, photos or videos of the defect, and a brief issue description.

How do I benefit from signing up for EKO Home updates?

By signing up for the EKO Home newsletter, you will receive a 10% discount on your first order, along with access to exclusive offers and updates on new products. But discount cannot be used together with other offers.

Are there any affordable Sinkside options available at EKO Home?

EKO Home offers a range of Sinkside products at competitive prices, including the Puro Caddy 3L for £14.99 and the Deco Caddy 4L for £19.99. Many items are currently on sale, like the Counter Organiser, reduced from £29.99 to £23.99, giving you a 20% discount. Starter packs and bundles offer even better value, letting you save while upgrading your kitchen.

What payment methods can I use when shopping at EKO Home?

Major credit and debit cards, including VISA, Mastercard, AMEX, and Discover are accepted. You can also pay with Apple Pay, Google Pay, UnionPay, PayPal, Shop Pay, and Klarna. These options let you choose between instant payment or flexible installment plans.

Does EKO Home offer affordable bathroom products with discounts?

EKO Home features a range of discounted bathroom essentials, from iMira Ultra Clear Sensor Mirrors (now £111.99, down 20% from £139.99) to Aroma Smart Sensor Soap Dispensers Steel (now £47.99, down 20% from £59.99). These products combine style, smart features, and practicality at low prices.

How can I get EKO Home bins at the best prices?

Check the website during sales ensures you catch these low prices and limited-time offers. EKO Home regularly offers discounts on popular bins, making it easy to grab great deals. For example, the Ecocasa Recycling Pedal Bin 15L+15L+15L is currently £111.99, down from £149.99, saving about 26%. Sales cover various sizes and styles, from small 5L bins to larger 45L or multi-compartment recycling bins. Even premium sensor bins can be found at substantial discounts, combining quality with savings.

Can I buy spare parts at EKO Home if a piece of my bin breaks?

EKO offers a spare parts section with items from £3 like lids, rings and battery covers. If you can’t find the part you need, email them [email protected] for help.

What is EKO Home’s return policy?

• If you are not satisfied with an item purchased from EKO Home, you can return it within 30 days provided it is unused and in its original packaging. You should contact them before returning any item, as unauthorized returns are not accepted.
• If you return the item yourself, postage is your responsibility, and using a tracked service is recommended.
• If EKO arranges a UK collection, a £15 fee applies, and international collections require a quote. Original postage charges are non-refundable.
• Refunds are issued within 14 days of receiving the returned items. If the item is damaged, faulty, or incorrect, contact them immediately. Returns are only accepted for items purchased directly from EKO Home; items from other retailers should be returned to them.

I’m not sure which EKO Home bin to buy, what are the best options for value and discounts?

EKO Home’s bestselling bins offer significant discounts, with many products up to 38% off. You can find practical options in various sizes and styles, all designed for everyday use. Choosing a bestseller ensures quality, functionality, and great value without overspending.