Gravity Performance Frequently Asked Questions

Does Gravity Performance have any holiday promotions?

Gravity Performance offers special deals during holiday events, including Black Friday 2025. For Black Friday, you can save 20% sitewide by using the promo code at checkout. Their UK-based warehouse ensures all items are in stock and ready to ship, with no unexpected import duties. This includes performance parts like exhaust downpipes, induction kits and air filters. Black Friday deals are a great opportunity to get high-quality car upgrades at discounted prices. Make sure to shop early, as popular items may sell out quickly.

Which payment methods are accepted at Gravity Performance?

Gravity Performance accepts most major credit and debit cards, as well as PayPal and direct bank transfers. There are no extra charges for any of these payment options, so you always pay the price shown. If you choose to use the finance option, Gravity Performance remains responsible for the quality and performance of the goods.

What are the benefits of joining Team Gravity at Gravity Performance?

Joining Team Gravity gives you exclusive perks for performance enthusiasts:

• Free Welcome Pack: Receive a Gravity-themed shirt, stickers and a lanyard when you join.
• Exclusive Discounts: Enjoy special pricing on products and a 15% discount offered at various times throughout the year.
• Community & Events: Connect with like-minded enthusiasts and get opportunities to attend Gravity Performance events and shows across the UK.

Should I choose Gravity Performance Coilover Kits for my car?

Gravity Performance Coilover Kits are engineered to deliver precise handling, adjustable ride height, and enhanced driving dynamics for both street and track use, built to Bilstein’s high standards for durability and performance. Their extensive range covers popular models such as Mini, Audi, VW, Ford, BMW, Alfa Romeo, and Mercedes, ensuring compatibility with a wide variety of vehicles. Whether you want a comfortable street setup or a track-ready suspension, these kits offer full adjustability to tailor your ride. Prices start from £833 for the Bilstein B14 PSS Coilover Kit for the Abarth 595 1.4 Competizione, making it accessible for enthusiasts seeking a high-quality suspension upgrade.

Are taxes and delivery costs included in the price at Gravity Performance?

All UK mainland prices already include VAT and delivery charges. For international orders or deliveries outside the UK mainland, additional shipping charges may apply. Gravity Performance will always contact you before processing payment if extra charges are required. This ensures you know the total cost upfront, with no hidden fees.

Which product range does Gravity Performance recommend for boosting engine performance?

Gravity Performance recommends their Air Induction, designed to improve airflow into your engine and maximize power. These kits and filters are direct replacements for OEM intakes and include everything needed for easy installation. The collection features a wide range of products, from performance air filters starting at just £14.99 to full Direnza induction kits. Whether you want a simple air filter upgrade or a complete induction kit, this collection offers high-quality parts suitable for many vehicles. Choosing from this range is an affordable and effective way to enhance your car’s performance.

What is the delivery timeframe for Gravity Performance orders?

Gravity Performance aims to dispatch all orders within three working days. If there is a delay due to stock issues, you will be informed as soon as possible. Products are purchased in bulk to maintain low prices and availability, but occasionally items may be temporarily out of stock. In such cases, any payments for unavailable items are refunded promptly.

Why should I consider buying from the Gravity Performance Exhaust range?

The Exhaust collection at Gravity Performance offers top-quality performance parts starting from just £9.99, such as the Straight Lambda Fooler Adapter, up to complete exhaust systems priced at £759. All items are stocked in the UK, ensuring no unexpected import fees. Popular parts like 2.75″ Exhaust Decat Pipes for the Ford Focus MK1 RS start at only £64.99. This range combines low prices with precision engineering, making it a great choice for customers seeking both value and performance.

Who should I contact if I have a warranty or product issue at Gravity Performance?

For any issues related to quality or warranty, you should contact Gravity Performance directly via email at sales@gravityperformance.co.uk or by phone at +44 (0) 844 448 2002. If you purchased via finance, Gravity Performance still handles product concerns, not the finance provider. This ensures a single point of support for resolving any problems efficiently.

What is Gravity Performance’s policy on refunds and returns?

Gravity Performance allows you to return items under certain conditions.

• If you no longer require an item, you may cancel and return it within 14 days of delivery, provided the product is unused and in its original condition.
• You are responsible for return shipping costs unless the item is faulty. For faulty items reported within 12 months of purchase, Gravity Performance will repair or replace the product, but labour costs for installation are not covered, and all items must be installed by a qualified mechanic at a registered garage; failure to do so voids the warranty and returns policy.
• Items that have been painted cannot be returned or refunded, so always test-fit products before painting.
• For international EU returns, use FedEx or TNT; using other couriers may result in import duties payable by the customer.
• If a product is out of stock or incorrectly described, Gravity Performance will either refund your payment in full or contact you to confirm whether you wish to proceed with the correct item or price. In cases where you cannot be reached or choose not to continue, the order will be cancelled and refunded.
• All returns must be made in the original packaging where possible and any alteration, improper installation or damage will invalidate the return or warranty.