Hobbies Frequently Asked Questions

How much can I save at Hobbies Last Chance Sale?

In the Hobbies Last Chance Sale, you can save up to 65% on a variety of items. Popular kits, including Tamiya, HK Models and Trumpeter, are discounted, making it ideal to grab discontinued or high-demand products before they sell out.

What are the delivery options and charges at Hobbies?

• UK Delivery: Small items start at £2.45. Orders up to £100 cost £3.50, and orders over £100 qualify for free delivery (UK mainland only). Royal Mail Tracked (£6.95), Courier (£7.95), Express Next Day (£8.95, free over £150), and Saturday Courier (£12.95, free over £500) are also available.
• Surcharge Areas: Remote UK regions (AB, IV, KW, BT, HS, ZE postcodes) incur £15–£20 extra per parcel. Notification is provided before dispatch.
• Overseas Shipping: Hobbies ships to the EU and worldwide via Royal Mail, DHL, or FedEx. Costs depend on parcel weight and destination; customs duties/import taxes apply.

What perks do frequent buyers get at Hobbies?

Frequent buyers can receive early access to flash sales, bonus discount codes and VIP pricing tiers. The more you shop, the more perks you unlock.

Which sections of Hobbies are currently offering the best discounts and deals?

• Model Railway Sale: Locomotives, wagons and carriages are discounted up to 30%. Examples: Hornby Flying Scotsman Train Set (£224.99, down from £249.99) and Branchline Class 37/4 Refurbished (£318.95, down from £374.95).
• Scalextric Sale: Cars, tracks and accessories are discounted up to 26%. Example: Scalextric Spark Plug Batman vs Joker Race Set (£139.99, down from £179.99).

Are there any discounts on Model Aircraft at Hobbies?

Yes. Selected model aircraft kits and accessories are discounted up to 30% or more. Brands include Tamiya, Revell and HK Models. Check online and in-store promotions for current deals.

Does Hobbies limit the quantity or usage of discount items?

Typically, each discount code can only be used once per order, even if you buy multiple items. Some limited-time promotions or clearance products may also have stock limits or per-customer purchase restrictions.

What benefits do I get from joining the Hobbies Club, and how does it work?

• Membership Costs & Benefits: £10/year gives 5% off retail prices (excluding offers), priority dispatch, free catalogue, membership pack and joining gift. During Double Discount Week, the discount increases to 10%.
• How to Use the Discount: Add the membership and items to your basket, complete checkout, then reply to your order confirmation email to request your discount refund. Membership cards are sent separately, but benefits start immediately.

Which payment methods are accepted at Hobbies?

Hobbies accepts VISA, Mastercard, Apple Pay, Google Pay, Klarna, PayPal, and PayPal Credit. Select your preferred method at checkout.

What are the key details of Hobbies’ return and exchange Policy?

• Flexible Return Options for Every Purchase

If you change your mind or are unhappy with your purchase, Hobbies allows returns within 14 working days of receiving your order. Items must be unused, in pristine condition, and in their original packaging. During the festive season, their Extended Christmas Returns Policy gives you even more time — purchases made between 10th October and 10th December 2025 can be returned until 9th January 2026, so you can shop for gifts with confidence.

• Clear Shipping Responsibilities

For standard returns or exchanges (such as unwanted or wrongly ordered items), return postage is your responsibility. However, if Hobbies made a mistake — for example, sending the wrong item or if a product arrives damaged or faulty — Hobbies will cover the return shipping cost and arrange a replacement or full refund. You are advised to use a tracked and insured delivery service to ensure the parcel’s safe return.

• Refunds, Price Differences and Processing Time

Refunds are issued within 14 days of the returned goods being received and inspected. If you’re exchanging an item and the new product costs more, Hobbies will contact you to take payment for the difference. Conversely, if the exchange item is cheaper, the difference will be refunded directly to your original payment method. Refunds cover the product cost only — original delivery charges are non-refundable unless the return is due to a Hobbies error.

• Exchange and Return Exceptions

Items can only be exchanged if they are in new, resalable condition and meet the same criteria as standard returns. Products that have been used, assembled or personalized are not eligible. To avoid delays, you should include their order number and exchange details inside the parcel. Hobbies recommends keeping proof of postage, as they cannot be held responsible for lost returns.

Why are Hobbies Gift Cards a great gift choice?

Gift Cards are available in £5, £10, £20, and £50, redeemable online or by phone. They allow recipients to pick exactly what they want.

Which Hobbies items are best for budget-friendly model projects?

The £0–£25 collection includes tools, paints, decals and accessories. Many items have up to 20% off. Combine with larger orders for maximum savings.