Iceland Frequently Asked Question

Does Iceland have Christmas activity?
Iceland celebrates the festive season with special Christmas offerings, allowing customers to enjoy a delicious selection of Christmas food starting from just £1. From festive party platters to seasonal desserts, Iceland makes it easy to prepare for the holidays without overspending. Their Christmas activity includes a wide range of value-friendly favourites designed to help you enjoy the celebrations for less.

Which benefits can I get if I join Iceland Bonus Club?
Joining the Iceland Bonus Club gives you access to exclusive offers, personalised rewards and a smarter way to manage your weekly budget. Members can enjoy:

• Bonus Pounds – Receive £1 Bonus for every £20 you top up. Simply pre-load money onto your savings and earn rewards as you shop, helping your balance grow over time.
  
• Smarter budgeting – Saving little and often helps you plan ahead. For example, saving £2 a week through the Bonus Club could give you £109 in a year, making budgeting easier and predictable.
  
• Free home delivery – Scan your Bonus Club app in store when you spend over £40, and you can book Iceland’s free home delivery service. This allows you to shop in-store, leave your bags behind and have everything delivered straight to your door.
  

These benefits are exclusive to Bonus Club members and are designed to make everyday shopping more rewarding, convenient and affordable.

Is there a discount for Over 60s at Iceland?
Customers aged 60 and over can enjoy a 10% discount every Tuesday. To redeem the offer, simply scan your registered Bonus Club card or app at checkout and present an accepted form of ID, such as a senior bus pass, driving licence or senior railcard. There is no minimum spend, and the discount applies to your entire in-store shop.
Please note the following terms:

• Discount is available in-store only and cannot be used online, at The Range or at Swift stores.
  
• Due to Minimum Unit Pricing (MUP) regulations, the discount cannot be applied to alcohol purchases in Scotland, Northern Ireland or Wales.
  
• A valid Bonus Card is required.
  
• Discount excludes carrier bags, Bonus Card savings and selected in-store promotions.
  
• The discount cannot be combined with any other offers.
  
• Bulk purchases (6 or more of the same product) do not qualify.
  
• Goods purchased using the discount must not be resold.
  
• Discount applies to a single transaction only.
  
• Iceland is not responsible for technical issues that prevent the discount from applying.
  
• Redeeming the discount signifies acceptance of these terms.
  
• Offer available across mainland UK and Northern Ireland.
  
• All products are subject to availability.

Can I enjoy free shipping at Iceland?
Iceland offers free next day delivery on online orders of £40 or more, with no delivery pass required. Simply shop online, fill your basket to the minimum spend and enjoy convenient doorstep delivery at no extra cost.

Is Same Day Delivery available at Iceland?
Iceland offers a fast, convenient Same Day Delivery service, providing groceries in as little as 2 hours, available from 7am to 11:30pm.
Booking a Same Day Delivery is simple:

• Choose your slot – Select a delivery window that suits your schedule.
  
• Fill your basket – Add all your essentials, favourites and offers.
• Checkout – Confirm your order and relax.
  
• Track your delivery – Receive text updates and track your order in real time via “My Orders” in your account.
  

Same Day Delivery is available across Iceland’s full grocery range, making it ideal for last-minute needs. A minimum spend of £25 is required for online orders.

Can I find New Year’s Eve food at Iceland?
Absolutely. Iceland offers a dedicated New Year’s Eve food range, with options starting from only £1. Whether you’re planning a celebration with friends or keeping it cosy at home, you can pick up party snacks, sharing platters, desserts and more at great prices. Iceland makes it simple to prepare a delicious New Year’s spread with minimal effort and excellent value.

How do I find special offers at Iceland?
All special offers can be found in the offers section of Iceland’s website. Simply visit the homepage and select the “Offers” category.
If you’re shopping on mobile, tap the Menu (top left) and choose “Offers” from the dropdown list. You’ll find multibuys, price drops, seasonal deals and exclusive online savings all in one place.

Can Emergency Services get a discount at Iceland?
Customers can save £2 when spending £70 or more online, available to all shoppers. New customers can save £10 when spending £70 or more online.
To redeem through Blue Light Card:

• Log in to bluelightcard.co.uk
  
• Claim your unique code
  
• Apply it at checkout
  

This discount is exclusively online and subject to code availability and eligibility requirements.

Does Iceland offer vouchers?
Iceland offers a Slimming World Head Office £5 Voucher, valid for Slimming World employees only. The voucher is valid in-store between 18 February 2025 and 24 December 2025.
Key terms include:

• UK residents aged 18+ only
  
• One transaction per voucher
  
• No minimum spend
  
• Voucher valid for Slimming World products only
  
• Valid at all UK Iceland and The Food Warehouse stores
  
• Cannot be exchanged for cash or transferred
  
• Original voucher required—no copies accepted
  
• Not valid in The Range, Iceland Local or the Channel Islands/ROI
  
• Subject to availability
  

Is there a Defence Discount Service Discount at Iceland?
Members of the Armed Forces community can receive exclusive savings:
£8 off £60 (New Customers Only)

• Must be registered with Defence Discount Service
  
• Valid on first online shop at iceland.co.uk
  
• Minimum spend: £60
  
• One-time use
  
• Cannot be combined with other discount codes
  
• Discount removed if order is amended after checkout
  
• Alcohol exclusions apply in Scotland
  
• Delivery charges apply for orders under £40

£2 off £70 (All DDS Customers)

• Available to all Defence Discount Service registered customers
  
• Minimum spend: £70
  
• One-time use
  
• Non-transferable and not for resale
  
• Cannot be applied to carrier bags or electronic savings
  
• Alcohol exclusions apply in Scotland
  
• Minimum order value calculated after offers
  

Iceland is not responsible for technical failures preventing discount application. All products are subject to availability, and prices/specifications may change.