Life Extension Europe Frequently Asked Question

Is There a Free Delivery Option at Life Extension Europe?
Life Extension Europe partners with GLS, DHL, and UPS to deliver across Europe from their warehouse in the Netherlands. You can choose delivery to your home, a specified address, or a parcel shop (where available—options vary by country). Delivery options will be confirmed at checkout. They offer two ways to enjoy free delivery:

• Free delivery on orders over €69: If your cart total meets €69 (excluding delivery), you can select the Home Standard option at checkout for free. If only Home Saver is available in your area, they recommend upgrading to Premier membership.
• Free delivery with Premier Membership: Enjoy unlimited free delivery with no minimum spend. If Home Saver is the only delivery option for your location, Premier membership ensures reduced delivery costs compared to standard customers.
  For example: If you place three home delivery orders in a year, the delivery fees would total €21 with 2% cashback as a Basic customer. Premier Membership costs only €20 per year, includes unlimited free delivery, and gives 4% cashback — plus additional member benefits.

Does Life Extension Europe Offer a Welcome Discount?
Subscribe to their newsletter to receive 15% off your first order plus free shipping. You’ll also receive exclusive health tips, product updates, and special promotions.
Your unique discount code will be sent after confirming your subscription. Offer applies only to your first order, requires a registered account, and cannot be combined with other promotions.

Which Payment Methods Are Accepted on Life Extension Europe online?
Life Extension Europe accepts Visa, MasterCard, and American Express. They also support trusted payment providers such as PayPal, Klarna, GiroPay, and Sofort. All transactions are protected with secure SSL encryption.

Can I Get a Discount on My Purchase at Life Extension Europe?
Yes, many products include quantity discounts when purchasing 2 or 4 items. You can also subscribe to their emails for ongoing promotions and check the “Weekly” or “Finale Clearance” sections under “Sale” for current deals.

What Is Life Extension Europe’s Returns, Refunds & Replacements Policy?
You are covered by their Satisfaction Guarantee. Life Extension Europe offers a 100-day return policy for unopened bottles (excluding refrigerated items).
Customers are advised to contact Customer Care before sending returns to ensure smooth processing.
Once the returned items are received and inspected:

• Approved refunds will be issued to your original payment method within a few days.
  
• If the return is due to shipping damage, they may also refund the return shipping cost.
  
• Returns due to incorrect ordering will be refunded for the product value only.
  

They also replace unopened items if you are dissatisfied. Simply email [email protected] for assistance and return instructions.

Is There a Halloween Sale at Life Extension Europe?
Yes! You can save up to 20% on selected products during their Halloween Sale — a perfect time to stock up on favourites.

What Are Life Extension Europe's Bonus Points and How Do They Work?
Bonus Points are earned with every purchase and can be used as payment toward future orders. They expire after six months, so be sure to use them within that period.

• Basic customers earn 2% in Bonus Points per order
  
• Premier customers earn 4% in Bonus Points per order
  
• Bonus Points cannot be exchanged for cash and must be used online.
  

How to Redeem Bonus Points:

1. Log in to your account and check your balance under “Bonus Points.”
   
2. At checkout, look for the “Bonus Points Available” box beneath the payment section.
   
3. Slide the selector to choose how many points to redeem and click “Redeem Points” before selecting your payment method.

Where Can I Follow Life Extension Europe on Social Media?
Life Extension Europe is active on Facebook, Twitter, LinkedIn, and Instagram — follow them for exclusive health tips, product launches, and special offers.

What are coupon/campaign codes and how do they work at Life Extension Europe?
Coupon or campaign codes provide special discounts when applied at checkout. Simply enter your code in the designated field to claim the offer. Some codes are ongoing, while others have expiry dates or one-time use terms. These codes are typically shared through special promotions, competitions, or exclusive offers — so be sure to subscribe to their newsletter to stay updated.

How can I become a Premier customer at Life Extension Europe?
You can upgrade to a Premier Membership for just £20 per year and enjoy a range of benefits, including:

• Cashback through Bonus Points on every purchase
  
• Unlimited free Home Standard delivery (excluding Express)
  
• Priority access to exclusive perks
  

Purchase the Premier subscription online by selecting “Add to Cart.” You’ll also receive a reminder email when it’s time to renew so you never miss out on the benefits.