Lights4Fun Frequently Asked Question

Does Lights4Fun Have Christmas Deals?
Lights4Fun is celebrating the festive season with fantastic Christmas offers. The Countdown to Christmas is officially on, and you can save up to 50% on selected seasonal decorations and Christmas lights. These limited-time deals cover a wide range of festive favourites, including string lights, wreaths, outdoor displays, and cosy indoor accents — perfect for transforming your home into a magical winter setting. Be sure to shop early, as these discounts are only available while stocks last.

Does Lights4Fun Offer a Discount for Newsletter Sign-Up?
Absolutely. When you join myLights4Fun, you’ll receive 10% off your next order. Simply sign up for their email newsletter to unlock your savings. Subscribers get more than just a discount — you’ll also be the first to hear about new product launches, exclusive promotions, seasonal inspiration, and early access to upcoming sales. It’s the easiest way to stay in the loop and save on future purchases.

Does Lights4Fun Offer Free Shipping? What Are Lights4Fun’s Delivery Options?
Lights4Fun offers free standard delivery on all orders over £70. Delivery options vary depending on your location and the shipping service you choose.

UK Mainland & Northern Ireland

• Free Standard Delivery over £70
  
• Evri Standard (3–5 working days): £4.99
  
• Evri Express (1–2 working days): £5.99
  
• DPD Next Working Day: £6.99
  Order by 4pm Monday–Friday (excludes weekends and bank holidays)
  

TruDelivery Service
Lights4Fun offers free delivery on all TruGarden products. With TruDelivery, a two-man team will deliver your item to a location of your choice, complete any necessary assembly, and remove all packaging for you. This service is available within 21 working days and applies only to TruGarden items. After your purchase, the delivery team will contact you via text message to arrange a suitable delivery date. UK mainland only.

Guernsey, Jersey & Isle of Man

• Free Standard Delivery over £70
  
• Standard (up to 3–5 working days): £4.99
  
• Express (up to 2–4 working days): £5.99
  Orders are sent via DHL and may take slightly longer than the estimated window.
  

Ireland

• Free Standard Delivery over £70
  
• Standard (up to 3–5 working days): £9.99
  
• Express (up to 2–4 working days): £12.99
  Orders are dispatched with DHL. Additional import duties or charges may apply, and more information is available on their site.

What Is Lights4Fun’s Returns Policy?
Lights4Fun offers a 30-day return policy for all items purchased from their website. If you decide to return a product, return postage will be at your own cost. All items must be in unused, undamaged condition with original packaging and order details included.
Please keep the proof of postage, as Lights4Fun cannot be held responsible for items lost or damaged in transit. They are unable to process exchanges, so refunds will be issued once the item is received and checked. Products purchased as part of a set can only be returned as a complete set. Refunds are normally processed within 14 days of the item arriving at the warehouse.
If you receive a product that is damaged, faulty, or incorrect, contact the Customer Experience team first — they will assist you with the next steps and ensure the issue is resolved.

Does Lights4Fun Offer a Warranty?
Lights4Fun provides a 2-year warranty on their products. They pride themselves on offering high-quality collections that are designed to last, but if your item develops a fault, you can make a warranty claim. To help process your claim quickly, you will need to provide a full description of the fault along with images, a short video, and the batch number from the product label.
The warranty covers manufacturing faults only. It does not cover wear and tear, accidental damage, improper use or storage, or faults caused by weather exposure outside the product’s intended use.

Can I Find Digital Gift Cards at Lights4Fun?
Lights4Fun offers Digital Gift Cards starting from £10 — a perfect option when you want to give someone the freedom to choose their favourite lighting or décor.
Key things to know:

• Redeemable only on lights4fun.co.uk
  
• Cannot be exchanged for cash or refunded
  
• Cannot be used to purchase other gift cards
  
• Discount codes cannot be applied to gift card purchases
  
• Only one digital gift card can be used per transaction
  
• Can be used with a debit/credit card or PayPal
  
• Any remaining balance can be used on future orders

Can I Use Pay Later 30 at Lights4Fun?
Through their partnership with Klarna, Lights4Fun offers flexible payment options:

• Pay Later 30 – Try now, pay in 30 days
  
• Pay in 3 Instalments – Spread your purchase over three automatic payments
  
• Pay Now – Pay immediately with your preferred method
  

These options let you shop in the way that best suits your budget.