Marvin's Magic Frequently Asked Question

Can I find Black Friday deals at Marvin’s Magic?
Yes — Marvin’s Magic runs an exciting Black Friday Sale, giving shoppers the chance to unlock 30% off across their Black Friday collection. It’s the perfect time to stock up on bestselling magic sets, gifts, and exclusive illusions at a great price. Whether you’re shopping for a budding magician or a seasoned trick-lover, the savings make it easy to explore more of their magical world.
Not sure where to start? Marvin’s Magic offers a wide variety of products, from classic trick kits to advanced illusion sets, so browsing can feel overwhelming. Luckily, you can simply check out the full product range on their website and discover everything included in the event. With 30% off, it’s a great opportunity to pick up impressive sets, limited editions, and fan favourites at a fraction of the price.

Are there any Exclusive Offers available at Marvin’s Magic?
In addition to seasonal promotions, Marvin’s Magic also runs a range of Exclusive Online Offers, where customers can enjoy 30% off selected items. These special deals are only available directly at marvinsmagic.com, meaning you won’t find them in stores or through third-party retailers.
These exclusive offers typically include curated bundles, popular gift sets, and unique magic kits designed to provide exceptional value. Whether you're shopping for a birthday present, building your personal magic collection, or looking for something new to learn, these deals are an easy way to save while still enjoying the same high-quality products Marvin’s Magic is known for.
Be sure to check their website regularly — exclusive promotions are updated from time to time, and limited-stock items can sell out quickly.

Does Marvin’s Magic offer free delivery?
Marvin’s Magic provides free delivery on all UK orders over £24.99. This means you can shop confidently without worrying about extra delivery charges as long as you meet the minimum spend requirement.
For Trade customers in the UK, orders over £350 are supplied carriage-paid, meaning the delivery cost is covered by Marvin's Magic. Trade orders below this threshold will incur a carriage charge.
For international customers, unless your specific trade terms state otherwise, all orders delivered outside the UK are supplied on an ex-works basis. This means the buyer is responsible for all shipping, duties, taxes, and import costs after the goods leave the Marvin’s Magic warehouse.
If you experience short or over deliveries, you must notify the company in writing within 5 working days of receiving your goods. Claims submitted after this period cannot be credited, and returns for over deliveries will not be accepted outside this timeframe. This policy ensures that all delivery discrepancies are handled promptly and fairly.

Do I get a discount if I sign up for Marvin’s Magic’s newsletter?
New subscribers can enjoy 10% off their first order when signing up for the Marvin’s Magic newsletter. All you need to do is provide your email address and date of birth to unlock your welcome discount.
This offer is a simple and effective way to save on your first purchase, and subscribing also gives you access to member-exclusive perks, early sale alerts, product updates, and magical content released throughout the year. It’s an easy way to stay informed while also benefiting from an instant saving. If you’re placing your first order, the 10% off newsletter discount is an opportunity you definitely won’t want to miss.

What is Marvin’s Magic’s Refund & Exchanges Policy?
Marvin’s Magic aims to ensure every customer is delighted with their purchase. However, if you change your mind or are not completely satisfied, they offer a clear and fair returns process.

Return
You have the right to cancel your purchase within 14 days without giving any reason. This applies to most products and ensures you have time to reconsider your order after receiving it. In addition to this cancellation right, customers are also fully protected by statutory rights — meaning if an item is faulty, not as described, not fit for purpose, or not of satisfactory quality, you are entitled to a refund or replacement.
If you decide to return an unwanted product, it must be done within 30 days of receiving your order. You are responsible for arranging and covering the cost of the return postage. During the period the product is in your possession, you must take reasonable care of it. This includes not using the item except to the extent needed to inspect it.
All returned products must be sent back in the same condition as received, ideally with the original packaging. If you no longer have the original packaging, it is your responsibility to provide suitable alternative packaging, such as a sturdy box with padding. Marvin’s Magic does not reimburse customers for purchasing their own return packaging.
If a product arrives damaged due to insufficient or improper customer-provided packaging, a full refund may not be issued.

Exchanges
Exchanges are offered depending on stock availability. If an exchange is not possible, a refund will be processed to the original method of payment. Refunds may take up to 7 days to appear in your account, while PayPal refunds can take up to 30 days due to platform processing times.

Faulty Items & Replacements
If you receive a faulty product, Marvin’s Magic will offer either a replacement or a refund, depending on stock availability. If a replacement cannot be provided, a refund will be issued via your original payment method.

Does Marvin’s Magic have an App?
Marvin’s Magic offers a free app that you can download to unlock an extra layer of magical fun. The app provides bonus tricks, step-by-step video instructions, and additional interactive content that enhances your experience with many of their products. It’s the perfect companion for learning, practising, and performing like a true magician.