Peppersmith Frequently Asked Questions

Do you have gift options for friends or family at Peppersmith?

Peppersmith offers e-gift cards in denominations of £15, £25, £50 and £100. These can be emailed directly to your recipient with no delivery charge incurred and redeemed across Peppersmith’s range of mints, gums and gift packs, allowing them to choose their favourite items. Please note: e-gift cards can not be returned.

Does Peppersmith offer free shipping?

Free standard delivery is available on UK orders over £25. Orders under £25 incur a delivery charge of £2.49. Express delivery and international shipping are available at additional costs depending on location and quantity.

What kinds of gum can I buy from Peppersmith?

Peppersmith offers English Peppermint and Spearmint Xylitol gum in different sizes. You can get 50g Mighty Pouches from just £3.50 or larger Mega Pouches for £19.99. These options provide great value for money, letting you enjoy their gum at low prices.

How does Peppersmith’s “Refer a Friend” program work?

• Peppersmith’s referral program lets you earn £5 off your next order for each friend you refer. Simply give your friend a £5 voucher, and once they spend a minimum of £15 using it, you’ll receive a £5 voucher via email 24 hours after their purchase.
• There’s no limit to how many friends you can refer, so the more friends who buy, the more £5 vouchers you can earn.
• Please note that vouchers must be used on orders over £15, cannot be applied to previous purchases and are not redeemable for cash.

What is included in Peppersmith’s Mixed Box range?

Peppersmith’s Mixed Boxes include 12 pocket packs of 15g each, ideal for sampling multiple flavours. Options include Mixed Fruity Box, Mixed Mints, Taster Pack and Mixed Gum, priced at £17.99. Each box contains a mix of Peppersmith’s xylitol-based sweets or gum, perfect for sharing or trying different flavours.

Is there a way to get a Peppersmith discount on my next order?

By signing up for Peppersmith’s newsletter with your first name and email, you’ll receive a code for 10% off your next order, making it easy to save on your favorite mints and gums.

What is Peppersmith’s refund and returns policy?

• Peppersmith allows returns or exchanges for any reason, as long as mints and gum are unopened. You are responsible for the return shipping costs when sending unwanted products back within 28 days of receipt.
• If a product arrives damaged, Peppersmith will provide a full refund or replacement, including the return shipping cost, and may request a photo or the item back. Refunds are processed using the original payment method only.

What payment methods does Peppersmith accept?

You can pay online securely via Stripe,Visa, Apple Pay, Master Card, PayPal ,Discover and so on. Subscription payments are also handled safely through these services and all refunds are processed via the original payment method.

How does Peppersmith handle subscriptions?

Subscriptions deliver mints and gum automatically every 4, 6, 8, or 12 weeks, giving 15% off each order. You can cancel after the third order or change frequency, products, address, or payment details via your account or by contacting customer service.

What mints and pastilles does Peppersmith sell?

Peppersmith sells Mints in flavours like Peppermint, Lemon, Strawberry and Eucalyptus. They come in 12×15g pocket packs (£16.99), 50g Mighty Pouches (£3.50, min order 6), Mega Pouches (£19.99), and Premium Travel Tins (£2.95). All are sugar-free and suitable for on-the-go.

I’m a student, can I get a discount at Peppersmith?

You can get 10% off your entire order of mints and gum by entering your student email at checkout and verifying via the email sent to you. Free standard UK shipping is available on orders over £25, and the discount applies to full-price items only. No minimum spend is required.