Posturite Frequently Asked Question

Can I Find Any Christmas Gifts at Posturite?
Posturite offers a thoughtful selection of Christmas gift ideas perfect for anyone working from home. Many people love smart, functional gadgets — so an ergonomic upgrade for their home office is almost guaranteed to be a hit. Your gift could brighten their workspace and put a smile on their face every single day.
Some of their top recommended Christmas gifts include: a stylish, high-quality headset, a premium ergonomic headset option, a cleverly designed laptop stand, a tablet stand that helps prevent “Tech Neck,” a daylight-simulating lamp for better mood and focus, a blue-light-reducing desk lamp for eye comfort, a sleek white ergonomic mouse, helpful support products for back pain, an ergonomic homeworker chair, and a compact but perfectly designed home office desk. Whether you want to surprise them or discuss gift ideas beforehand, any of these items will continue offering comfort and support long after the festive season ends. Even if the gift isn’t a surprise on the day, they’ll still be pleasantly surprised by just how good these ergonomic improvements feel in the long run.

Does Posturite Have a Clearance Section?
Posturite offers a clearance section, which is perfect for budget-conscious shoppers looking for ergonomic seating at a lower price. If you want a high-quality office chair that still provides all the health and comfort benefits of a premium ergonomic design, you’ve come to the right place. In their clearance range, you can enjoy savings of up to 50% off. This section includes excess stock of unused ergonomic chairs from trusted top brands.
These chairs are completely new — they simply take up valuable warehouse space, and Posturite needs to make room for incoming products. That means you can get a fantastic deal on chairs that are normally much more expensive. They may occasionally include additional items in the clearance section too, so checking back regularly is always worthwhile. With major discounts on ergonomic office furniture, it’s the perfect opportunity to upgrade a workspace without stretching your budget.

Does Posturite Offer a Discount for First-Time Subscribers?
When you sign up for the Posturite newsletter, you’ll receive 20% off your next order. Subscribing also ensures you never miss out on new product launches, wellbeing tips, exclusive promotions and updates designed to help you feel comfortable, supported and productive while working.

Does Posturite Provide Free Shipping?
Posturite offers free delivery across the UK Mainland and Northern Ireland for all products.

For international orders, shipping is provided under the Delivery Duty Paid (DDP) system. This means that if your order is subject to import duties, VAT or courier administration fees, Posturite will charge an amount to cover these expected costs upfront. Customs fees vary widely from country to country and may change without notice, so by using DDP, you’re protected from fluctuating costs and unexpected charges at the border.

What Are Posturite’s Returns and Refunds Policy?
Posturite aims to ensure everyone is happy with their purchase, but they understand that sometimes returns are necessary. If you change your mind and the item is unused and still in its original packaging, you can receive a full refund by returning it within 30 days, along with proof of purchase such as your order number or confirmation email.
There are some exceptions. Certain bespoke or made-to-order items will be clearly labelled as “non-returnable” in the Delivery & Returns section of their product page. These items cannot be returned unless they arrive damaged, faulty or were sent to you in error.
If you return an eligible product, Posturite will refund the value you paid for it, but they cannot refund the original delivery charge. Returned items must be in perfect condition, unused, and packaged securely in their original packaging with the Returns Note enclosed. Make sure the returns address label is taped to the outside of the parcel — Posturite won’t accept returns with labels stuck directly on the product’s own packaging. They also reserve the right to decline a refund if an item appears mishandled or damaged through improper use.
If your return is due to an error made by Posturite or because the item is damaged or faulty, contact them before sending it back. They can arrange a free collection service. If you prefer to return the item yourself, you may do so at your own cost. Once the product is received, it will be tested; if confirmed faulty, a replacement will be issued. If no fault is found, the item will be returned to you. Refunds are processed within 14 working days of receiving your item.

What Payment Methods Does Posturite Accept?
Posturite accepts all major debit and credit cards. They also work with Klarna to offer flexible payment options. By selecting Klarna at checkout, you can shop now and pay later in a way that suits your budget.

What Should I Know About Klarna at Posturite?
Klarna provides two convenient payment options:

• Pay in 30 Days – Order now and pay only for what you choose to keep. The full balance is due within 30 days, giving you time to try the products first.
  
• Pay in 3 Instalments – Split your purchase into three equal payments. The first instalment is taken when your order is confirmed, and the next two payments are automatically taken 30 and 60 days later.
  

Klarna also uses advanced anti-fraud technology to protect customers and prevent unauthorised transactions.

Does Posturite Partner with a Charity?
Yes. Posturite is proud to be a long-term corporate partner of the Stroke Association. Their team takes the partnership seriously while also enjoying the opportunity to raise funds and awareness through creative and engaging activities. Over three years, Posturite has raised more than £116,000 for the charity and has even won a Business Charity Award for Employee Engagement.
Their contributions include:

• £43,342 raised through Posturite Pedal for Stroke challenge events
  
• £38,000 donated during Support Stroke Sales
  
• £3,000 worth of ergonomic equipment and DSE training provided pro-bono
  
• £2,000 donated to sponsor the UK Stroke Forum
  
• £4,500 raised through their London Marathon runners
  

Posturite chose to support a charity that aligns with their mission — improving health and helping people access specialist support. Their team continues to participate in a wide range of fundraising and volunteering activities, giving back to communities and supporting those affected by stroke.