RC Hobby Centre Frequently Asked Questions

Are there discounted RC Car Parts available at RC Hobby Centre?

Many RC Car Parts are available at up to 50% off, including essential items like dogbones, spur gears, universal joints and bearing sets. Popular brands such as Himoto, Atomic, HSP, and Redcat often have 20–30% off selected parts to help hobbyists save on upgrades or spares. Clearance items and end-of-line stock can reach up to 50% discount, giving you the chance to get high-quality components at unbeatable prices. Seasonal promotions and bundle deals also provide extra 10–15% off when you buy multiple items together.

How does RC Hobby Centre’s repair service work?

RC Hobby Centre offers a friendly, practical repair service for a wide range of radio-controlled, electrical, and electronic items—even if they weren’t purchased from the store.

RC Hobby Centre can repair most RC vehicles and electronic issues, supported by a fully equipped in-house electronics lab. They do not repair structural model damage such as broken aircraft wings. Before any repair is accepted, the team assesses whether the work is viable and cost-effective.

To begin, email [email protected] with details of the fault, model number (if known), and clear photos—especially for physical damage. The team uses this information to provide an initial estimate, check parts availability and outline potential lead times. For electronic or operational faults, describe the symptoms as clearly as possible, and include the transmitter if the issue may be radio-related.

Once you approve the estimate, you can send the item securely to the repair address provided. If costs are set to exceed the estimate by more than 10%, RC Hobby Centre will contact you for approval before continuing.

When repairs are complete, you’ll be notified of the final cost. After payment clears, your item will be shipped back to you. If an item is found to be fully functional with no fault, an admin and return-shipping fee applies to cover inspection time. During busy periods, repairs may take up to 28 days, though many are completed sooner.

For updates at any time, you can email the team—they’re always happy to help keep your hobby running smoothly.

Are there any RC Hobby Centre maintenance tips to keep my car running well?

Keep the car clean using a soft brush, check shocks for leaks, inspect differentials after several runs, make sure gear mesh is set correctly, tighten grub screws on drive cups, and check drive shafts for bends or wear. Regular small checks prevent major damage and keep performance high.

What payment methods does RC Hobby Centre accept?

RC Hobby Centre makes checkout simple and secure by supporting trusted payment methods. You can pay with PayPal, Visa, Mastercard, or American Express. All transactions are processed safely, giving you flexibility and peace of mind whether purchasing parts, accessories or arranging a repair service.

Can I get discounts on RC Hobby Centre Upgrades & Hotups?

At RC Hobby Centre, you can save on the Upgrades & Hotups collection, including alloy steering, suspension arms, shock absorbers, and other performance parts for 1/10th and 1/16th scale RC cars. Many items are available at up to 20% off. Seasonal promotions, clearance sales and multi-item deals help you upgrade your RC car without overspending. All discounts are shown on product pages, and savings are applied automatically at checkout.

Are RC Hobby Centre repairs ever discounted, or included as a free service?

Repair services are typically charged, but RC Hobby Centre offers cost-effective assessments so you only pay for necessary work. If the issue is a manufacturing fault covered under the 6-month guarantee, repair or replacement is free of charge. Non-faulty items found functioning normally may incur an admin fee, so describing the problem clearly helps avoid unnecessary costs.

Are there any discounts or special offers on Tools at RC Hobby Centre?

RC Hobby Centre often offers up to 40% off on a wide selection of Tools. For example, the HSP Mini Cross Wrench is 30% off, reduced from £3.99 to £2.79, while the HSP Hole Cutter is 42% off, down from £24.99 to £14.49. Discounts are clearly displayed on each product page, with the reduced price applied automatically at checkout.

Will I receive any free extras with my purchase, like advice or support at RC Hobby Centre?

RC Hobby Centre provides complimentary expert support for hobbyists needing setup or troubleshooting help. Their in-house electronics engineer offers guidance via email before you commit to a repair or replacement. You can also send photos or descriptions, which are reviewed at no cost to help diagnose issues.

How much is delivery at RC Hobby Centre?

At RC Hobby Centre, delivery costs are based on the combined weight of all items in your order. This allows us to offer fair and accurate pricing across all shipping methods.

For UK customers, small parts postage starts from £1.95, and they also offer free UK delivery on combined parts orders over £50. Depending on weight, you can choose from Royal Mail 1st or 2nd Class, Tracked 24 or 48 (including Signed variants), or a courier service for larger items. EU customers can select Standard Airmail, International Tracked, or Tracked & Signed, with prices adjusted according to weight.

To give you a quick overview, here are the typical services they use:

• UK: Royal Mail 1st & 2nd Class, Royal Mail Tracked 24/48 (with or without signature), and courier service for large parcels.
• EU: Standard Airmail, International Tracked, and International Tracked & Signed.

All shipping prices are shown in GBP, and the final delivery cost will be calculated automatically at checkout based on the total weight of your basket.

What savings are available on RC Accessories at RC Hobby Centre?

RC Accessories often come with discounts up to 42%, including Tamiya charging leads, battery adapters and smart chargers. Products like the Vapex Easy Fast Charge Smart Battery Charger or Lloytron Intelligent NiMh Battery Charger frequently have 20–25% off promotions. Bundled packs offer extra value.

What is RC Hobby Centre’s return and replacement policy and who is responsible for shipping costs?

RC Hobby Centre accepts returns and replacements under the following conditions:

Return Eligibility & Timeframe

• Items can be returned within 14 days if unused and in original packaging. Incorrectly ordered spare parts can be returned without packaging as long as they are complete and unused. Returns after 14 days may only be approved for store credit, depending on the condition of the items.

Return Shipping Costs

• For unwanted returns, return shipping is the responsibility of the sender, and the original shipping cost is deducted from any refund. A restocking fee may apply unless the items are in as-new condition.

Damaged Orders & Replacements

• If an order arrives damaged, RC Hobby Centre provides replacement parts or a full replacement unit at no extra cost. Photos may be requested to assess damage. Replacements are sent using the same shipping method as the original order whenever possible.

How to Request a Return or Replacement

• Returns or replacement requests should be sent by email to [email protected]. Instructions and return addresses are provided within 1–4 business days. Refunds or replacements are processed after inspection, typically within 1–3 days of receiving the items.