Simply Be Frequently Asked Question

How do I make a payment on my account?
Simply Be provides several payment options, including Direct Debit, credit/debit cards (online or by phone), Apple/Google Pay, Continuous Payment Authority (via text message), and standing orders.

What is Simply Be Perks?
Simply Be Perks is a free rewards program designed to treat loyal customers. Once signed up, you'll receive exclusive member discounts, free gifts with purchases, invitations to exclusive events, early access to sales and product launches, and more. There's no need to accumulate points or levels; just enjoy the rewards as they come.

What is Simply Be's return policy?
You can return most items within 28 days, as long as they’re in new, unused condition (including all labels and accessories). Shoes must be tried on indoors. Items must be returned in their original packaging with all tags intact. Returns are free if using their convenient return methods; other return options will incur a charge, which you cannot reclaim.

Does Simply Be offer free shipping?
Yes, Simply Be offers free Click & Collect on orders over £30. Other shipping options include Be Unlimited Delivery for £10.99, UK Standard Delivery for £4.99, Next Day Delivery for £5.99, Nominated Day Delivery for £5.99, and Next Day Click & Collect for £5.99, with additional charges for some services.

Does Simply Be offer Student & Graduate Discount?
Yes, Simply Be offers a 30% student and graduate discount. Simply verify your student status through Student Beans to access the discount for free.

If I open a Pay Simply Be Credit Account, what can I get?
When you open a Pay Simply Be credit account, you can shop now and pay nothing at checkout, with your first payment due in six weeks. Enjoy 12 months interest-free on purchases from full-price clothing and footwear. A £30 minimum spend applies, and the offer excludes sale items, TALA, Birkenstock, and Monsoon. The offer ends on 14/07/2025.

Is there any Simply Be discount code or special offer?
Simply Be offers a 25% discount on clothing and footwear with a minimum spend of £30. The offer excludes Birkenstock, TALA, and Monsoon and ends on 14/07/2025. You can also save up to 60% in the sale.

How do I Redeem a Simply Be Coupon Code?

• Add the items you want to purchase to your shopping bag.

• Click on the bag icon in the top right corner of the page to go to your bag.

• At the bottom of the right side, you'll see a box that says "Have a promo code?". Enter your code in this box and click "Apply".

• The discount will be applied to your order, and you'll see the updated total on the right side of the page.

• Proceed to checkout to complete your purchase.