Swift Direct Blinds Frequently Asked Question

Is there a Black Friday Sale at Swift Direct Blinds?
Swift Direct Blinds is offering up to 40% off during their Black Friday Sale. You can enjoy major savings across a range of selected blinds, curtains, and shutters—all without compromising on quality or style. This limited-time event is designed to help you refresh your home for less, so make sure to shop before the sale ends.

Is Cyber Monday available at Swift Direct Blinds?
Cyber Monday has been extended, giving you even more time to save. Enjoy an extra 15% off when you spend £349 using the code CYBER15. Whether you're upgrading your living room blinds or refreshing your bedroom décor, these extended savings make it easier to shop your favourites for less.

Does Swift Direct Blinds offer a discount for first orders?
When you sign up, Swift Direct Blinds will send you an exclusive code for 10% off when you spend £190. This also subscribes you to updates on new product arrivals, special offers, home styling inspiration, and the latest décor trends—keeping you ahead of every fresh drop.

What is Swift Direct Blinds’ Delivery Policy?
Swift Direct Blinds aims to offer fast and reliable delivery options so you can enjoy your made-to-measure blinds and curtains as quickly as possible.
Delivery Prices
They keep delivery simple and affordable:

• Standard Delivery – £9.99
  
• Free Delivery – Available when you spend over £299
  
• Next Day Delivery – £12.99 (on selected items)
  
• Express Delivery for Shutters – £19.99 (receive within 10 working days)
  
• Channel Islands Delivery – Flat fee of £24.99
  

Whether you’re furnishing a single room or refreshing your entire home, these delivery options help you get your items exactly when you need them.
Delivery Times
Delivery times vary depending on the type of product and where it is manufactured. Each product page displays an Estimated Standard Delivery timeframe, making it easy to plan ahead. Deliveries are made Monday to Friday between 08:30–18:00, excluding Bank Holidays, with full tracking available from the moment your order is dispatched.
Here’s what to expect:

• 1–3 Working Days
  Most blinds and curtains are manufactured in Yorkshire, enabling extremely fast turnaround. In many cases, your order can be produced and prepared for dispatch as soon as the next working day.
  
• 5–10 Working Days
  Products manufactured at other locations will be prepared and dispatched as quickly as possible. You can track your order at any time using the online Order Tracker.
  
• Next Day Delivery
  Available for blinds marked with the “Next Day Delivery” sticker. Upgrade for £12.99 and receive your blind the next working day when ordering Monday–Friday before 10:30am.
  
• Express Delivery for Shutters
  Shutters marked with “Express Delivery” can be upgraded for £19.99 and will be delivered within 10 working days when ordered Monday–Friday before 3:00pm.

Does Swift Direct Blinds offer free samples?
Swift Direct Blinds offers free fabric samples so you can find the perfect match for your home with confidence. You can order up to 10 free samples at a time, choosing from blinds, shutters, and curtains. Each sample allows you to:

• Feel the fabric textures
  
• Compare colours with your walls, décor, and furniture
  
• Assess transparency and light filtration
  
• Visualise the finished look in your own space
  
• Make an informed decision before placing a made-to-measure order
  

Samples are delivered via First Class post, helping you get started on your project quickly and with peace of mind.

Does Swift Direct Blinds provide a guarantee?
Swift Direct Blinds includes a comprehensive 5-year guarantee on their products. Every item automatically comes with a standard 1-year manufacturer’s warranty, but the brand extends this by an additional four years because they are confident in the quality and reliability of their blinds, curtains, and shutters.
The extended warranty covers all parts and materials, with a few standard exclusions:

• Normal wear and tear, including natural fading of dyed fabrics
  
• Accidental damage
  
• Products altered by a third party
  
• Misuse or incorrect installation
  
• Cleaning methods not recommended by the manufacturer
  
• Heat warping when the product is not designed for conservatory use
  
• Costs associated with returning products for inspection
  

This warranty gives you long-lasting reassurance, ensuring your purchase is protected well beyond the first year.

What payment methods does Swift Direct Blinds accept?
Swift Direct Blinds currently accepts the following payment methods: Visa, Mastercard and PayPal. All payments are processed securely through their trusted partner, Adyen, giving you a safe and seamless checkout experience.

Can I return an Swift Direct Blinds' item if I don’t like the colour or fabric?
Unfortunately, because all products are custom made to order, Swift Direct Blinds cannot accept returns based on colour or fabric preferences. Each item is crafted to your exact specifications, making them non-returnable unless faulty.
For this reason, they strongly recommend ordering free fabric samples before placing your order. Samples help you confirm your selection in person, ensuring you choose the right colour, texture, and style for your home.