UK2 Frequently Asked Question

What is the Domain Renewal Policy?
UK2 will automatically renew your domains as long as automatic renewal is enabled and valid payment details are stored in your account. Domains will renew for the same period they were originally registered for. A renewal reminder will be sent 14 days before the domain expires, and UK2 will charge for renewals up to 7 days before the renewal date to ensure no disruption.

What is the UK2 Refund Policy?
If you're not fully satisfied with your UK2 Web Hosting, E-commerce package, Reseller Hosting, or Dedicated Server, you are eligible for a full refund within the first 30 days, excluding setup fees, domain registration fees, and overages. Refunds are processed via BACS or WorldPay. However, successfully registered domain names, SEO tools, SSL certificates, and certain services are excluded from the refund policy. Auto-renewals are also non-refundable.

Is there any Subscription Offer?
UK2 offers a special promotion: 10% off on 1-year domain registrations, 3 months free on the Website Builder, or 50% off a 1-year Website Builder subscription. This offer is available to new UK customers only. After the promotion ends, you will be automatically subscribed to a paid 1-year plan, which will renew automatically unless cancelled.

What are the UK2 Discount Vouchers restrictions?
UK2 discount vouchers can only be used once per transaction and are redeemable on most products and services, excluding VPS.NET purchases, renewals, and move-away transactions. If your order value is less than the voucher amount, the remaining balance will be lost. Vouchers are limited to one use per customer and require a valid debit/credit card for payment.

How much is Managed Security Clean-Up?
UK2 charges a flat fee of £150 for a single Managed Security Clean-Up application. For multiple or more complex cases, their L3 support engineers will assess and confirm pricing before proceeding.

How many emails can I send per day?
During the initial SMTP Ramp Up period, new email accounts are limited to sending 50 emails per day for the first 7 days. After this period, the sending limit increases to 8,000 emails per day.

What can I get uk2.net hosting discount code?
Get 40% off hosting at UK2, where you'll enjoy super-fast, cost-effective web hosting with a wide range of features designed to boost your website's performance. UK2 believes in top-tier security and offers a risk-free move to their services. Choose your hosting package at uk2.net and get started today.