Warner Hotels Frequently Asked Questions

Which Warner Hotels offer should I grab right now for the best value?

For this moment, you should grab the Warner Hotels’ 25% off selected winter breaks — the season’s biggest promotion. You can enjoy 3- and 4-night stays from just £169 per person, valid for breaks between October 2025 and January 2026. Book by 3rd November 2025 to secure this deal. Each stay includes bed, breakfast, dinner and live evening entertainment. Availability is limited, so book early!

Can I get a discount if I stay a full week at Warner Hotels?

The Seven-Night Saving offer gives £20 off per person for 7-night breaks based on two people sharing. Discounts are automatically applied at checkout and cannot be combined with most other promotions. This offer is for new bookings only, over 18 are eligible, and full terms apply.

What is the Welcome Back Promise at Warner Hotels?

For the one who last stayed more than 13 months ago can claim a refund if any part of his or her stay is unsatisfactory. Notify the Duty Manager on the first morning, and if unresolved, you will receive a refund minus extras like third-party bookings, transport, or added charges. Refunds are processed within 7–10 days to the original payment method.

How does the “Refer a Friend” offer work at Warner Hotels?

Refer a friend and you can get £50 off per room (or £25 per person for two sharing) on breaks of three nights or more. Single rooms save £25. The offer is valid for new bookings only, up to 19 guests, cannot be combined with other discounts and all guests should be over 18. Availability is checked daily and the offer is valid for 30 days from issue.

What benefits do I get when booking a group of 20 or more at Warner Hotels?

Groups enjoy up to 15% off online prices, a free room upgrade for the organizer, and one free place for bookings of 30+ paying guests. All group breaks include spacious rooms, multiple dining options, leisure activities and entertainment. Offers are only valid for new bookings, not during Christmas, New Year, Star Breaks, or via coach operators.

Are there free or complimentary services at Warner Hotels?

Many hotels include free Wi-Fi and access to entertainment facilities. Some locations also offer complimentary leisure or spa access, depending on availability.

What is Warner Holiday Protection and how does it help me at Warner Hotels?

Warner Holiday Protection helps safeguard your booking:

• Flexible cancellations and date changes: You can cancel or move your break due to illness, jury service, redundancy or bad weather for a small per-person fee instead of losing the full cost.
• Affordable peace of mind: Coverage starts at £10 per person for Coastal Village stays and up to £60 per person for longer Country Hotel breaks.

Are there any extra charges not included in the advertised price at Warner Hotels?

Upgrades (balcony rooms, suites, or scenic views), ferry crossings, excursions and spa treatments are optional extras at additional cost.

What do I get when I sign up for Warner Hotels’ email list?

You Will receive £50 off your next booking (£25 per person for two sharing) on 3, 4, 5, or 7-night breaks in 2025. Offer valid for new bookings only, up to 19 guests, cannot be combined with other discounts, and all guests should be over 18.

How can I save on ferry travel when visiting the Isle of Wight with Warner Hotels?

Selected breaks include up to 50% off your Wightlink ferry crossing or up to £30 off, giving you great value for travel. The ferry can be booked online when reserving your room, but should be at least 5 days before your break. All offers are promotional and subject to availability, ensuring you always get the best price. This means you can combine hotel and travel savings for a stress-free escape.

Are there any special on-site discounts at Warner Hotels?

The Holiday Shop offers on-site specials, including £15 per person off 3- or 4-night breaks, double savings of £30 per person on select stays, half-price room upgrades, half-price Holiday Protection, and half-price Wightlink ferry travel. Valid for new bookings, up to 19 guests, excluding Christmas and New Year breaks.

What is Warner Hotels’ First Stay Promise and how does it work?

• The First Stay Promise applies to guests staying at a Warner Hotel for the first time, or for the first time in 3+ years, guaranteeing you love your first night or it’s free.
• If you’re unhappy with any part of your stay, notify the Duty Manager on the first morning, and if the issue can’t be resolved and you choose to leave, Warner will refund your break minus any added charges, third-party costs, or transport expenses.
• Refunds are processed to your original payment method within 7–10 days and claims aren’t valid for circumstances beyond Warner’s control or if deemed excessive.

Is there a fee for making booking changes at Warner Hotels?

Changes made at least 12 weeks before travel cost £35 per person. Within 12 weeks, changes may be treated as cancellations unless you have Holiday Protection.

Can I get a good deal or a cheap upgrade at Warner Hotels if I book last minute?

Warner Hotels’ Last Minute Breaks let you save up to 25% on short-notice stays, which include bed, breakfast, dinner, evening entertainment, leisure facilities and room treats. On top of that, it gives 50% off selected room upgrades—from Standard Rooms or Chalets to Signature Rooms, Premier Chalets, Woodland Lodges, Castle Rooms, Deluxe Rooms, or Deluxe Manor Houses at Thoresby Hall. Some supplements may apply for extras like balconies, patios, or scenic views, and the offer is valid for new bookings only, for up to 19 guests, and cannot be combined with most other promotions.