Weird Fish Frequently Asked Questions

Are there any perfect Christmas gifts at Weird Fish?

At Weird Fish, you can browse a wide range of Christmas Gifts for him or her, from cosy knitwear and jackets to stylish accessories and stocking fillers. You’ll also find Weird Fish Gift Cards starting from £5, perfect for letting your loved ones choose exactly what they want. With up to 50% off on everything, you can save big while ticking off your Christmas shopping list, making it easy to treat everyone this festive season.

Can I get discount by signing up for Weird Fish SMS alerts?

You can receive 20% off when you sign up for Weird Fish SMS alerts. By entering your details—including your name, email, phone number and date of birth—you’ll get your exclusive discount code straight to your phone after pressing submit.

You’ll also enjoy VIP benefits, including access to exclusive web offers, special birthday discounts and updates on new arrivals. Signing up is quick and ensures you never miss out on Weird Fish’s latest deals and quirky collections, whether shopping online or in stores.

I’m looking for a bargain, does Weird Fish have a sale on clothing?

You can grab incredible deals in the Weird Fish clothing Sale, where your favourite styles are available at up to 50-60% off. Whether you’re after t-shirts, jumpers, dresses or jackets, there are plenty of bargains waiting.

Can I get extra savings and fast delivery at Weird Fish?

You can enjoy an extra 10% off all sale items by using the code at checkout. Plus, if your order is over £60, Weird Fish will give you half-price express delivery—perfect for getting your favourites quickly. This offer is available for a limited time, ending on Thursday, 18th December 2025, so make sure you shop now to take advantage of these savings and speedy delivery options.

How can I get my Weird Fish order delivered and are there any costs or restrictions?

You can have your Weird Fish order delivered in the UK, Channel Islands or internationally, with several options to suit your needs.

• UK Standard Delivery: £3.95 (£0 for orders over £60), 3–5 working days; some remote areas may take 3–6 days.
• UK Express Delivery: £5.95 (£0 for orders over £75), 2 working days; orders placed after 3pm Friday are dispatched Monday; not available in Highlands, Islands, Northern Ireland, or BFPO addresses.
• DPD Next Day Delivery: £7.95, place by 2pm for next working day; unavailable in certain remote UK regions.
• Click & Collect: Free to stores (£3.95 to Post Offices), 3–5 working days; delivery may be longer for Scottish Isles, Channel Islands, Isle of Man, Northern Ireland, and certain postcodes.
• Channel Islands: £3.95 (free over £60), 3–6 working days.

For international orders, Weird Fish ships via Global-E, which handles all taxes and duties; delivery times, costs and tracking are displayed at checkout. Weird Fish does not control customs or import fees, so you may incur additional charges based on your country. Always check your delivery address carefully and contact Weird Fish immediately if there’s an error.

How can I pay for my Weird Fish order?

You can pay for your Weird Fish order in several simple and secure ways, making it easy to get your favourite pieces straight to your door.

For card payments, enter your address and click “Pay Now” to access the secure payment page via Secure Trading. Weird Fish accepts all major debit and credit cards, including Visa and Mastercard (American Express is not currently supported) and some cards may ask for an extra security password through Verified by Visa or Mastercard SecureCode.

Amazon Payments is also available—just log in with your Amazon account to use saved addresses and payment methods. Once payment is confirmed, you’ll see your order number, estimated dispatch and delivery dates. Orders paid via Amazon are protected under Amazon’s A-to-z Guarantee, ensuring peace of mind.

Gift vouchers can be redeemed during checkout by entering the gift card number and pin.

PayPal and Klarna are also supported: Klarna lets you split payments into three instalments or pay in 30 days, while all online returns for Klarna orders must be sent by post. Weird Fish will always notify you by email about payments, refunds or cancellations, so you stay fully informed.

Can I win some gifts with Weird Fish?

You can enter Weird Fish’s Exclusive Competition for the chance to win an unforgettable trip to the stunning Lofoten Islands. The prize includes:

• 4 nights accommodation for 2 people at the luxurious Svinoya Rorbuer
• Flights and transfers from the UK
• Breakfast and dinner included
• Two exciting activities, such as a Northern Lights hunt, sightseeing tour or Sea Eagle safari
• £250 to spend on Weird Fish clothing

How to enter:

• Fill in your personal details including name, email and postcode.
• Confirm that you are over 18.
• Opt-in to receive Weird Fish emails for local offers and VIP benefits if you wish.

Weird Fish selects the winner at random, so you just need to enter and keep your fingers crossed! Don’t miss this chance to combine adventure with a wardrobe refresh from Weird Fish.

Can I return my Weird Fish items and how do refunds work?

• You can return any Weird Fish item purchased online or in-store within 30 days of purchase for a full refund if the item is unworn, in new condition and with all tags attached.
• Faulty items can be returned within 6 months of purchase; start a return online if bought from www.weirdfish.co.uk, Amazon, or eBay, or contact the original retailer if purchased elsewhere.
• Return methods: use the paperless QR code for UK postal returns, return in-store at any of Weird Fish’s 28 official branches or follow the international return process for overseas orders (at customer cost).
• Refund processing: card payments take 3–5 working days, PayPal refunds take 3–30 working days depending on method, Amazon payments 3–5 working days and voucher or promo code refunds may be issued as an exchange or a new code.
• Always keep proof of postage when returning items to ensure full tracking and avoid delays.
• Only items purchased from Weird Fish online, Amazon, eBay or official stores are eligible; items from independent stockists must be returned to the original retailer.

I want to save on my next order, how does Weird Fish “Refer a Friend” work?

With Weird Fish’s “Refer a Friend” program, you and your friends can both enjoy 20% off, making it easy to share style and savings. Once you refer a friend using your unique referral link, your friend will receive a 20% discount on their first order.

After your friend completes their purchase, you’ll automatically receive a 20% discount code to use on your next order. There’s no limit to the number of friends you can refer, so the more you share, the more you save. Weird Fish makes it simple to reward loyalty while helping friends discover their favourite sustainable clothing.