M·A·C Frequently Asked Question

Is there a special offer at M·A·C?
M·A·C regularly runs exciting special offers across its most-loved products. One standout deal is the Blockbuster Must-Haves Kit, offering savings of over 58% on a set worth £143. This exclusive kit is a curated 7-piece collection featuring five full-sized M·A·C icons, one mini product, a deluxe sample, and a stylish makeup bag. Designed to help you create endless looks from day to night, the kit includes cult-favourite essentials that glow, define, and perfect your makeup routine. It’s an ideal way to experience the very best of M·A·C in one great-value set.

Are there M·A·C Christmas gifts?
M·A·C offers a fantastic range of Christmas gifts, with savings of up to 58% off during the festive season. Discover limited-edition shades, beautifully packaged gift sets, and exclusive holiday collections at exceptional value. Whether you’re shopping for a makeup enthusiast or treating yourself, M·A·C’s Christmas range includes something for everyone, from statement lip colours to complete makeup sets that make unforgettable gifts.

Is there 15% off your first order at M·A·C?
New customers can enjoy 15% off their first order at M·A·C. Simply sign up for a MAC Cosmetics account to unlock this welcome offer. Members also gain early access to new product launches, exclusive promotions, and updates on M·A·C services and events. The discount is available exclusively at MACCOSMETICS.CO.UK and applies to your first order only. Please note that exclusions apply, including Mini MAC, VIVA GLAM, limited-edition products, gift sets, gift cards, eGift cards, and delivery charges. This offer cannot be combined with other promotions or used during sitewide markdown events.

Can I get a discount if I refer a friend at M·A·C?
M·A·C runs a refer-a-friend programme that rewards you with £10 off when your friend makes an eligible purchase of £50 or more at maccosmetics.co.uk. To redeem the offer, the unique referral code must be entered at checkout. Each code is valid for 12 months, with one code redeemable per purchase and up to 100 codes per person. The offer cannot be combined with other discounts, including MAC Pro or staff discounts, and does not apply to VIVA GLAM products, gift cards, eGift cards, or delivery charges.

Is a student discount available at M·A·C?
M·A·C offers generous student discounts through UNiDAYS and GRADLiFE. Verified students can enjoy:

• 15% off full-priced items online and in stand-alone M·A·C stores with a valid UNiDAYS code or student ID.
  
• 20% off when you spend £65 or more using a valid UNiDAYS or GRADLiFE code.
  
• 18% off your first order for new UNiDAYS and GRADLiFE members when shopping online.
  

These offers are available exclusively at MACCOSMETICS.CO.UK and M·A·C stand-alone stores. Discounts are non-transferable, valid on full-priced items only, and exclude limited-edition collections, VIVA GLAM, Gift Cards, eGift Cards, delivery charges, and selected festive collections. M·A·C reserves the right to change or withdraw student discounts at any time.

Does M·A·C offer free delivery?
M·A·C provides free Standard Delivery when you sign in, register for an account, or spend £30 or more. Standard Delivery normally costs £2.95 and takes 3–5 working days, with deliveries made Monday to Saturday.
Additional delivery options include:

• Named Day Delivery: £4.95, delivered on your chosen day.
  
• Next Day Delivery: £6.50, for orders placed by 6pm on working days.
  
• Saturday Delivery: £10.50, for orders placed by 6pm on Friday.
  
• Click & Collect via UPS: Free, ready within 3–5 working days.
  

Delivery times may vary during peak periods, promotions, or holidays.

What is the M·A·C returns and refunds policy?
M·A·C offers a flexible returns policy to give customers peace of mind. Products purchased between 1st November 2025 and 24th December 2025 can be returned with a valid receipt up to 31st January 2026. Orders placed from 25th December follow the standard 30-day return policy.
Items excluded from returns include gift cards, booking fees, personalised goods, and services. Refunds are processed back to the original payment method, usually within 14 working days of receiving the return. Please note that M·A·C may offer a reduced refund if products show signs of unreasonable use, and customers will be notified in such cases.

Is “Shop Now, Pay Later” available at M·A·C?
M·A·C has partnered with Klarna to offer flexible payment options at checkout. Customers can choose to:

• Pay in 30 days, allowing you to try products before paying and only pay for what you keep.
  
• Pay in 3 interest-free instalments, spreading the cost over three payments, with the first payment taken at checkout and the remaining instalments charged automatically every 30 days.
  

These options make it easier to shop your favourite M·A·C products while managing your budget.
With frequent promotions, generous discounts, flexible delivery, and convenient payment options, M·A·C makes it easy to enjoy professional-quality beauty products while saving more on every order.