Natural Baby Shower Frequently Asked Questions

Is there a way for me to save money on Christmas gifts at Natural Baby Shower?

You can shop Santa’s Savings at Natural Baby Shower to access festive discounts across hundreds of baby and toddler essentials, with savings of up to 30% on selected lines. You’ll find reduced prices on bestselling brands like Tonies, BabyBjörn, Ergobaby, Little Dutch, Liewood, Scoot and Ride and Cuddle + Kind, covering toys, baby carriers, feeding essentials, clothing and ride-ons. Santa’s Savings is designed to help you secure Christmas gifts at lower prices without compromising on quality, with clearly marked sale prices, real savings shown and limited stock available while offers last.

I’d love to treat my friends and save, does Natural Baby Shower have a referral program?

Absolutely! Natural Baby Shower makes it easy for you to earn rewards while sharing the love:

• Give your friends 10% off their first order when you refer them.
• Get £10 in points for each successful referral once your friend completes their first purchase.
• Joining is simple—just log in or sign up to your Natural Baby Shower account and start referring friends to enjoy discounts and rewards on future purchases.

It’s a fun way to save money and help friends discover Natural Baby Shower products!

Can I get personalised advice and car seat fitting at Natural Baby Shower?

At Natural Baby Shower:

• Free One-to-One Appointments – You can book a 60–90 minute in-store session with a nursery specialist for tailored product guidance and hands-on demos.
• Obligation-Free – You don’t have to buy anything on the day; you’ll leave with a personalised shopping list and advice you can follow up in-store or online.
• Car Seat Fitting – All specialists are fully trained and qualified to fit your car seat safely, giving you peace of mind.
• Bring Someone Along – You’re welcome to bring your partner or a friend for extra support and input during your appointment.

Can I pay for my Natural Baby Shower order in instalments?

Natural Baby Shower provides multiple interest-free payment options to make shopping for baby essentials easier:

• Klarna – You can Pay in 30 days to try before you buy, or Pay in 3 instalments with the first payment at checkout and the next two automatically every 30 days. No interest or fees apply if payments are made on time.
• Clearpay – Split your purchase into 4 instalments, paid every two weeks. Orders between £1 and £1,500 are eligible, and you can pay early if you want. Late fees apply if payments are missed, starting at £6.
• PayPal Pay in 3 – Spread payments over 3 months with the first due at purchase. Payments are interest-free with no setup fees, and your purchases remain covered under PayPal Buyer Protection.

All options require you to be a UK resident aged 18+ with a valid card. Orders are delivered normally while using these payment plans, and returns are handled through Natural Baby Shower’s standard process, with refunds applied to your chosen service.

What if my order isn’t quite right or I change my mind, can I return it?

At Natural Baby Shower, you can enjoy:

• 60-Day Returns Window – You can return any unused item within 60 days for a full refund, including sale items. Items must be in original packaging, resalable condition and with tags attached.
• Easy Return Options – Use the online Returns Portal to choose DPD Pickup Shop, Royal Mail, InPost locker or home collection. Return fees start from £3.50; home collection for larger items costs £15.
• Bundles and Gifts – Refunds for bundles are proportional, and free gifts must be returned unused to get a full refund or store credit. Discounts may adjust if order value drops below promotion thresholds.
• Non-Returnable Items – For hygiene and safety reasons, opened breast pumps, sleep monitors, skincare, toiletries, mattresses and built furniture cannot be returned. Faulty or damaged items must be reported within 7 working days.

Does Natural Baby Shower have a new customer discount?

When you sign up to Natural Baby Shower’s e-newsletter, you’ll receive a one-time welcome code for 10% off your first order over £150, valid on full-priced items only. This means you can immediately enjoy savings on premium baby products and gifts, and the code cannot be combined with any other discount or promotion.

Can I save big on baby essentials with Natural Baby Shower’s current discounts?

You can enjoy up to 50% off at Natural Baby Shower January Sale right now, with generous reductions across baby essentials, nursery furniture, pushchairs, car seats, toys and clothing. You’ll see the exact saving clearly marked on each product, making it easy for you to shop premium, trusted brands for less while stocks last, and secure meaningful value without compromising on quality.

I’ve found the same baby product cheaper at another UK retailer, can I still get the lower price at Natural Baby Shower?

If you find an identical product cheaper at an eligible UK retailer, you can request a price match and Natural Baby Shower will match the price wherever possible.

Simply share the competitor link via the Price Match Request Form or live chat, and the team usually responds within 60 minutes during office hours.

To qualify, the item must be the same brand, model, size and colour, in stock for immediate purchase, sold directly by a UK retailer with a physical store, and offered with the same warranty and conditions — giving you confidence you’re getting the best possible deal without compromising on service or support.

I want to find the best Christmas gifts for babies and toddlers in one place, what does the Natural Baby Shower Christmas Gift Guide help me buy?

You can use the Natural Baby Shower Christmas Gift Guide to quickly shop top-rated Christmas gifts by age, interest and budget, all curated in one place. The guide highlights bestselling pretend play toys, Tonies and Toniebox gifts, baby’s first Christmas keepsakes, soft toys, festive clothing, outdoor ride-ons, stocking fillers, and gifts under £30, making it easy for you to match the right gift to every child.

I want to save money with Natural Baby Shower points, how exactly do I earn and use them?

With Natural Baby Shower, you earn points on almost every action:

• 1 point per £1 spent online or in-store
• 100 points on your birthday
• 15 points for leaving a photo review
• 25 points for a written review
• 10 points for following or sharing on social media

Once points accumulate, you can redeem them for discounts:

• 99 points = £3 off
• 198 points = £6 off
• 297 points = £9 off
• All the way up to 1980 points = £60 off

To redeem, log in, select “Redeem My Points,” copy your unique code and enter it in the Gift Voucher box at checkout—points are valid for 12 months and automatically return if an order is refunded, making it easy to maximize your savings.

Can I get my order delivered quickly and what are my delivery options?

Yes, at Natural Baby Shower:

• Standard Delivery – Orders under £75 cost £4.50, orders over £75 are free. Delivery usually takes 1–3 days for in-stock items.
• DPD Pickup – Collect from thousands of nearby locations for £3.50. Your order is stored securely for 7 days, and choosing this option reduces carbon emissions by 85% compared to home delivery.
• Express & Timed Services – Next weekday delivery from £4.95/£5.95, delivery by 12 noon £10.95, or weekend delivery £10.95. Cut-off is 4pm weekdays / 12pm Saturdays.
• Tracked Dispatch – All orders are sent via DPD or Royal Mail with real-time tracking, notifications at each stage, and options to adjust delivery preferences.

This ensures you receive your order reliably, quickly and with flexible options to suit your schedule.

How much can I save when shopping the Natural Baby Shower Preloved marketplace?

You can enjoy huge discounts on premium baby brands, often up to 60–80% off the original RRP, all in one trusted place. You’ll find pushchairs, cribs, carriers and essentials clearly priced so you can see your savings instantly. Stock changes fast, so checking regularly helps you grab the best deals before they sell out. Natural Baby Shower also makes it easy to sell your own items, so you can turn outgrown baby gear into cash or store credit to save even more on your next purchase.