Size? Frequently Asked Question

Are There Sale Products at Size?？
Size? offers a dedicated sale section where you can browse hundreds of discounted styles. You can visit their sale page to enjoy savings of up to 50% off, featuring footwear, apparel, and accessories from top brands at reduced prices. Whether you're hunting for classic staples or the latest drops, this is the perfect place to find great deals at a fraction of the cost.

Do First-Time Newsletter Subscribers Get a Discount at Size??
Absolutely. If you’re signing up for the Size? newsletter for the first time, you can enjoy 10% or 15% off full-price and sale items on the Size? website, app, and mobile site. After subscribing, you’ll receive a unique code by email.
Please note:

• The discount cannot be used on the Size? Launches App.
  
• The offer cannot be combined with any other promotions.
  
• Delivery fees are excluded.
  
• The offer is non-transferable and cannot be exchanged for cash.
  
• Returned items will be refunded at the discounted price you paid.

Is There a Discount for Downloading the Size? App?
When you download and shop through the Size? App, you can use the code APP10 to enjoy 10% off.
Additional details:

• Valid from 16.10 at 09:00am until 15.12 at 09:00am.
  
• Offer applies only to purchases made through the Size? App.
  
• Subject to stock availability.
  
• Cannot be used alongside other discounts.
  
• Non-transferable and cannot be exchanged for cash.
  
• Returned items will be refunded at the discounted price.

Do Students Receive a Discount at Size?？
Students can save 20% off full-price items plus an extra 10% off sale products when shopping through the Size? website, app, or mobile site.
These offers can be redeemed using unique codes provided through verified student partners such as UNiDAYS or Student Beans.
Additional terms apply:

• The discount cannot be used on the Size? Launches App.
  
• The offer cannot be combined with other promotions.
  
• The discount is non-transferable and cannot be redeemed for cash.
  
• Returns will be refunded at the discounted purchase price.
  
• No minimum or maximum spend required.

Does Size? Offer Discounts for Emergency Services and Military?
Size? provides a special discount exclusively for holders of a Blue Light Card or Defence Discount Service card. Eligible customers can enjoy 20% off full-price items plus 10% off sale products via the website, app, and mobile site.
More details:

• A unique code must be generated using the Blue Light Card or Defence Discount Service platform.
  
• Not valid on the Size? Launches App.
  
• Cannot be used alongside other offers.
  
• Non-transferable and not exchangeable for cash.
  
• Returned items will be refunded at the discounted price paid.
  
• No minimum or maximum spend limit.

Does Size? Offer Free Shipping? What Are Their UK Delivery Options?
Yes—Size? customers in the UK can enjoy free Standard Delivery when spending over £80. Standard Delivery usually arrives within 3 working days.
Here are all UK delivery options:

• Standard Delivery – £4.50
  Free for orders over £80. Delivered within 3 working days.
  
• Next Day Delivery – £5.99
  Order by 8pm for next-day delivery. Available Monday to Sunday.
  
• Premium Next Day Delivery – £6.99
  Order by 8pm for next-day delivery via DPD. A PIN is required upon delivery.
  
• Express 2-Day Delivery – £4.99
  Order by midnight for delivery within 2 working days.
  
• British Forces Post Office – £4.50
  Applicable for BFPO PO boxes only.
  
• Click & Collect – FREE
  Collect from your local Size? store within 5 working days. You’ll receive an email once your order is ready for pickup.

What Is Size?’s Returns Policy?
Size? offers an extended festive returns window. From 1st November to 22nd January 2026, you can return items at any time provided they are accompanied by a valid receipt.
Please note:

• Refunds cannot be processed in-store between 26th–28th December 2025.
  
• Allow up to 14 days for warehouse processing after your return is received.
  
• Refunds appear in your account within 3–5 days afterward.
  

Return Options:

• Return to Store – Free
  You may return unwanted items to any Size? UK store within 28 days of purchase. Items must be in their original condition with tags and packaging. Proof of purchase is required.
  
• International Returns
  International customers may return items within 28 days for a refund. Free returns are not offered. Be sure to use recorded delivery or courier service and keep proof of postage, as you are responsible for the return until it reaches Size?.

How Do I Use a Discount Code at Size??
You can enter your promotional code at the basket stage. Simply type it into the code field and click Redeem. If valid, your total will update automatically.
If your code doesn’t work, check the following:

• It hasn’t expired.
  
• Your basket meets the promotional terms.
  
• Codes from unofficial “money-saving” sites are often expired or restricted.
  Discount codes cannot be applied retroactively after an order is placed.

Which Payment Methods Does Size? Accept?
You can pay using the following methods:

• Visa
  
• Visa Electron
  
• Mastercard
  
• Maestro
  
• American Express
  
• PayPal
  
• Klarna
  
• Clearpay
  
• Apple Pay
  
• Google Pay
  

Size? prioritises customer security, so your details are always protected.
Note: Items purchased via PayPal cannot be returned in-store, as PayPal refunds cannot be processed through Size? tills.

Is Pay Later Available at Size??
Size? offers Pay Later with Klarna. This allows you to order items now and pay up to 30 days later. Simply select “Pay Later with Klarna” at checkout. No immediate payment details are required, and you can try on your items at home before deciding what to keep. Once dispatched, you'll receive an email from Klarna with instructions on how to pay.