The Range Frequently Asked Questions

Can I get discount in The Range Christmas Sale?

You can get up to 50% off during The Range Christmas Sale by shopping online or in-store while the promotion is active. Seasonal favourites, festive decorations, gifts, home essentials and selected furniture are all included at discounted prices, making it easy for you to prepare for Christmas without overspending. Discounts are automatically applied to qualifying items, so you don’t need a code. To secure the best deals, it’s smart to shop early, as popular items and the highest discounts are limited and available only while stocks last.

How do returns and cancellations work at The Range?

• If you shop online at The Range, returns and cancellations are designed to be straightforward, with clear timelines depending on the reason for return and the type of item.
• For a change of mind, you have up to 28 days from delivery to complete the return for online orders—this includes Click & Collect and in-store order point purchases. You must notify Customer Care within 14 days of receiving your item, then return or arrange collection within the following 14 days.
• Smaller online purchases can usually be returned to a The Range store with your delivery note, while larger items (such as furniture) must be returned by post or collection.
• Marketplace Partner items cannot be returned to stores and must be returned directly to the partner, with return costs payable by you for change-of-mind returns.
• If an item arrives damaged, faulty or incomplete, Customer Care should be contacted as soon as possible with your order number, and refunds or replacements will be arranged accordingly.
• Cancellations are available before dispatch only, except for Made to Order items, which become non-cancellable and non-returnable after 48 hours.
• Once your return is received, refunds are processed within 3–5 working days to your original payment method, helping you shop with confidence and clarity.

How can I get a discount as a student at The Range and save on essentials?

You can unlock an exclusive 10% student discount at The Range when you spend over £40 by verifying your student status through UNiDAYS or Student Beans. This discount helps you save on everyday essentials such as bedding, kitchenware, cleaning supplies, appliances and stationery—perfect for setting up your dorm or student home on a budget.

Simply generate your code via UNiDAYS or Student Beans and apply it at checkout. Please note that the offer is valid on full-price items only and excludes home delivery, click & collect, and marketplace products, making it ideal for in-store savings on must-have student essentials.

What payment methods can I use when shopping at The Range stores?

When you shop at The Range, you’re asked to provide payment details in advance during checkout, with all prices including VAT.

You can pay using most major credit and debit cards, which are typically charged immediately, although The Range may delay payment processing for up to 72 hours in some cases. Cash payments in GBP are accepted in UK stores, and selected locations may also accept other currencies where permitted.

The Range may additionally accept gift cards, refunded balances or store credit, subject to availability. Any refunds are processed in the same currency and using the same payment method you originally used, including the same card for card payments, unless an alternative is agreed.

Are there any good deals in The Range right now?

The Range Winter Sale is packed with up to 50% off across hundreds of products, from sofas and beds to lighting, home furnishings, toys and garden items. You’ll find multi-buy offers, seasonal discounts and exclusive promotions that make it easy to refresh your home or grab gifts at unbeatable prices.

Can I spread the cost at The Range with Klarna or Clearpay?

When you shop online at The Range, you can choose flexible buy now, pay later options at checkout with Klarna or Clearpay, making it easier for you to manage your budget while getting what you need right away.

Your payment options explained:

Klarna – Order now, pay later

• Pay in 3 interest-free instalments every 30 days on orders up to £250
• Spread the cost up to 12 months on orders over £250, with 0% finance available
• Instant approval at checkout with a soft credit check that won’t affect your credit score
• Manage payments easily via the Klarna app or online
• Available to UK residents aged 18+, subject to status and eligibility

Clearpay – Pay in 4 interest-free instalments

• Split your order into 4 automatic payments every 2 weeks
• No interest when payments are made on time (late fees may apply)
• Available on orders between £0.04 and £1,000 (limits may vary)
• Use gift cards or promo codes alongside Clearpay
• Clearpay orders are delivered within standard The Range delivery times

Why this is great for you:

• Get what you want now, without paying everything upfront
• Clear, predictable payments with no hidden costs when paid on time
• Safe, secure checkout with trusted providers used by millions worldwide

All Klarna and Clearpay purchases follow The Range’s standard delivery and returns policy, so you can shop with confidence while spreading the cost in a way that suits you.

Are there any good furniture deals at The Range recently?

The Range is currently running Furniture Offers with up to 35% off, making it an ideal time for you to refresh your home for less. This promotion covers a wide selection of living room, bedroom, dining room and home office furniture, with prices starting from around £11, so there are options to suit both small updates and full room makeovers.

Why this furniture sale is worth checking out:

• Up to 35% off across selected furniture lines
• Budget-friendly prices, with small furniture and storage pieces from £11–£15
• Strong deals on everyday essentials such as ottomans, shelving, trolleys, wardrobes, shoe cabinets, desks and chairs
• Multi-buy promotions available on selected ranges for even better value
• Hundreds of in-stock items, ready for fast delivery
• Easy browsing by room, including Living Room, Bedroom, Dining Room, and Home Office Offers

How to make the most of The Range “Made for Living” Sale?

Looking to refresh your home without breaking the bank? The Range’s Made for Living collection is packed with up to 40% off stylish furniture, garden sets and seasonal decor. From cosy sofas and chic dining chairs to rattan garden sets and festive Christmas garlands, every item combines quality with great value.

What shipping options and rules should I know when ordering from The Range?

When ordering from The Range, delivery options, costs, and eligibility vary by item type, location and delivery speed, so understanding the key details helps you choose the right option quickly.

Christmas delivery order-by dates

• Next Day Delivery: order by 22 December
• Standard Delivery: order by 17 December
• Saver Delivery (exclusions apply): order by 16 December
• Large Delivery: order by 12 December
• Large Express Delivery: order by 17 December
• Marketplace items may have different deadlines shown on the product page

Free delivery over £59 (eligible items only)

• Free delivery applies only to items marked “eligible for free delivery”
• Ineligible items do not count toward the £59 threshold
• Mixed baskets receive free delivery only on eligible items

UK delivery options and prices (estimates)

• Saver Delivery (3–5 working days): from £4.99
• Express & Nominated Day (2–4 working days): from £4.99
• Medium Delivery: from £9.95
• Large & XL Saver Delivery: from £9.95
• Large & XL Express Delivery: from £24.99
• A single delivery charge applies for The Range items, based on the largest or heaviest product

Remote and special areas

• Different pricing applies to selected postcodes in Scotland, Northern Ireland and the Republic of Ireland
• Delivery costs are shown at checkout once the address is entered

International delivery

• From £9.95 to selected European countries
• Large items such as furniture and white goods are excluded
• Delivery is not available to PO Boxes, Channel Islands, Isle of Man, BFPO addresses or British Overseas Territories

Estimated delivery dates are shown on each product page, and final costs depend on your basket contents and delivery address.