Virgin Experience Days Frequently Asked Questions

How can I save on Virgin Experience Days Christmas deals?

Virgin Experience Days offers up to 80% off on select Christmas deals. Discounts apply to a wide range of experiences, including dining, adventures and unique activities across various locations, with some experiences offering up to 77% off.

How can I receive free instant digital delivery and 20% off my Virgin Experience Days gift?

For an unforgettable experience at a discounted price, simply use the promo code provided at checkout to receive 20% off your order. Plus, enjoy free instant digital delivery, which means your gift will arrive straight to your inbox, no waiting required. Whether you’re gifting an adventure, a pampering experience, or a unique day out, you’ll get the best of both worlds – a fantastic deal and instant delivery for those last-minute celebrations. Simply apply the code at checkout to unlock these fantastic savings and immediate delivery of your experience voucher.

Can students get an extra discount on Virgin Experience Days?

Students can enjoy an exclusive 22% off on experiences and days out at Virgin Experience Days. Simply sign up with UNiDAYS to verify your student status and unlock instant access to this amazing offer!

What are the current special offers on Virgin Experience Days?

Virgin Experience Days has a variety of Special Offers, with discounts of up to 80% off on unique experiences. Whether you're looking for thrilling adventures like indoor skydiving or relaxing spa days, you'll find amazing savings, such as 55% off iFLY experiences and 62% off gourmet dinners. These limited-time offers are available for select activities and locations, so don't miss out—check the offers regularly for the best deals.

How does Pay in 3 with Klarna work on Virgin Experience Days?

Pay in 3 with Klarna allows you to split your purchase into three equal payments. After entering your debit or credit card information at checkout, your first payment is collected when your order is confirmed. The second and third payments are due 30 and 60 days later, respectively. You can track your payment schedule in the Klarna app.

To use Klarna, you must be at least 18, have a UK billing address, and the order must total more than £35. Klarna is subject to approval based on your financial circumstances, and Virgin Experience Days cannot influence whether your payment is accepted. If you encounter any issues, contact Klarna Customer Service. Please note, Klarna cannot be used with gift cards or on certain products. Klarna’s terms and conditions apply.

How do I extend my Virgin Experience Days voucher’s validity period?

If you’re unable to use your voucher within the validity period, you can request an extension. You must submit the request within 4 weeks after the expiration date, and a £20 administration fee will apply. Your voucher can be extended for up to an additional 12 months, but not all vouchers are eligible for an extension.

Can I exchange or get a refund for my Virgin Experience Days voucher?

• If your experience has not been booked, exchanged, or extended, and you haven't purchased an event ticket, you can request a refund within 30 days of the original purchase.
• To do so, simply contact them via the help icon at the bottom right of the screen, providing your order reference number and serial number. Depending on the experience, you may need to return the voucher to them for processing.
• If you wish to exchange your voucher for a different experience, you can do so up until one day before the expiry date.
• Visit the MyVoucher section on website, enter your voucher serial number and PIN, and follow the instructions to choose a new experience.
• Please note, your original expiry date will carry over to the new voucher. If you exchange for an experience of lower value, the remaining balance will stay on your original voucher for future use.
• You can exchange multiple times or combine vouchers, but if you need to merge balances, customer service team can help with this manually.

Please remember that vouchers obtained through corporate purchases or competitions, as well as event tickets, are not eligible for exchanges. If your voucher already has a booking, it cannot be exchanged, and you'll need to discuss re-booking with the experience provider.

What are the packaging and delivery options available for Virgin Experience Days gifts?

Virgin Experience Days offers several packaging and delivery options to ensure your gift experience arrives in style:

Premium Gift Box – From £7.49

• Make your gift extra special with premium gift box that adds serious wow-factor.
• Includes a personalized gift message
• Available with standard or fast delivery
• Perfect for those seeking a memorable presentation

E-Voucher – FREE

• If you need a gift in a flash, e-vouchers offer instant delivery straight to your inbox with no postage fees.
• Instant delivery to your inbox
• No delivery times or postage fees
• Ideal for last-minute gifting

Standard Gift Pack – From £3.99

• For a classic, timeless option, standard gift pack offers a simple yet stylish way to present your Virgin Experience Day.
• Includes personalized gift message
• Delivered in a manila envelope for a discreet delivery
• Available with standard or fast delivery

Delivery Options:

• Standard Delivery: Enjoy flexible options depending on your delivery needs.
• Fast Delivery: If you need it quicker, choose fast delivery option for speed and convenience.

Virgin Experience Days makes it easy to gift unforgettable experiences with a range of thoughtful packaging choices and delivery options tailored to your timeline and budget.

What are the best birthday gift ideas on Virgin Experience Days?

Virgin Experience Days offers a wide range of Birthday Gifts perfect for any celebration, from luxurious spa days to thrilling adventure experiences. Popular choices include indoor skydiving at iFLY with 55% off, or a gourmet dinner at Marco Pierre White's London Steakhouse with a 62% discount. You can also find unique options like a luxury murder mystery evening or a 3-course meal at Fortnum & Mason, all with exciting savings, perfect for an unforgettable birthday gift!

Can I choose a specific amount for a Virgin Experience Days gift card?

You can choose from a range of fixed amounts for Virgin Experience Days gift cards. The available values include £25, £50, £100, £125, £150, £250, £375, and £500, allowing you to select the perfect amount for your gift, no matter the occasion. With 12 months of validity and hassle-free gifting, it's the perfect way to give a personalized experience without the stress of choosing the perfect gift.

What are the benefits of becoming a MemoryMakers+ member at Virgin Experience Days?

Becoming a MemoryMakers+ member gives you access to several fantastic perks:

Exclusive savings on every order, including experiences that are typically excluded from discounts.

• Free Standard Delivery on all orders (usually £3.99).
• Free Greetings Cards, usually priced at £3.49.
• Free Video Gift Messages, typically worth £2.99.
• Additional exclusive perks available all year round.

Cost:

• The MemoryMakers+ subscription is £9.99 for a 12-month membership.
• Your subscription will auto-renew every 12 months, on the date you first signed up.

How to get the perks:

• Simply ensure the MemoryMakers+ box is ticked at checkout to enjoy these benefits.