Desktronic Frequently Asked Question

What is Desktronic's return policy?

Planning to return an item to Desktronic? They keep the process simple and stress-free. You have 30 days to send back items and Desktronic covers the shipping costs, just reach out to request a prepaid label or to arrange a courier pickup. Be sure to disassemble the item and pack it carefully in its original box to ensure a smooth return. Once they receive and inspect your return, refunds are typically processed within five business days. If your product is faulty, they will quickly send replacement parts without any hassle.

Are there any discounts for new customers?

For new customers eager to save, Desktronic offers a welcome discount of £15 off the first purchase, keeping you updated on upcoming offers and product launches.

What Desktronic discount codes or special offers are available right now?

During the ongoing Summer Sale, Desktronic invites you to save up to 35% on a broad selection of ergonomic desks, chairs and accessories. Although there are no active promo codes at the moment, this seasonal event offers significant savings until August 28, 2025. It's a prime opportunity to invest in high-quality office furniture at reduced prices.

What should I know about Desktronic's shipping policy?

Understanding shipping logistics is key when ordering larger items and Desktronic provides free standard delivery from their Northampton warehouse on orders placed before 7 am with arrival expected within 3 to 5 business days. Height-adjustable desks will be shipped in two parts—the frame and tabletop—to protect against damage, which may cause deliveries to arrive a few days apart.

Is there a discount for buying in bulk?

Buying in bulk at Desktronic comes with valuable savings. When you order five or more desks, chairs or frames, you qualify for special discounts of up to 20%, designed specifically for larger orders. This makes it a great option for businesses or teams looking to equip multiple workspaces while keeping expenses under control.

Does Desktronic have a referral program?

Sharing is rewarding with Desktronic's referral program. When you share your referral link, your friends will receive £15 off their order and you earn £20 credit toward your next purchase. The more people you refer, the greater your rewards grow, making it a practical way to upgrade your workspace while helping others do the same.