Gtech Frequently Asked Question

Is there a Boxing Day sale at Gtech?
Gtech runs a Boxing Day Sale that offers excellent savings across its range. During this promotion, you can enjoy 20% off everything by using the discount code BOX20 at checkout. This limited-time offer is a great opportunity to save on popular Gtech products, including cordless vacuums, lawn care tools, hair styling devices, and power tools. Whether you’re upgrading your home appliances or shopping for practical gifts, the Boxing Day Sale makes it easier to get premium products at a reduced price. Be sure to apply the code before completing your purchase to secure the discount.

Does Gtech provide free shipping?
Gtech offers free delivery to all UK addresses on orders that include selected main products. Free shipping applies when your order contains a Gtech Vacuum, Carpet Sweeper, Wet & Dry Vacuum, Hair Dryer, Hair Straightener, Lawnmower, Grass Trimmer, Hedge Trimmer, or Power Tool. In addition, vacuum dust bags, grass trimmer blades, and parts ordered under warranty also qualify for free delivery.
Orders that include these qualifying products are usually sent with an attempted Next Working Day delivery, although this is not a guaranteed service. Delivery times may vary depending on location and courier availability. If your order includes multiple products, they may be dispatched separately and arrive at different times. For orders that consist of spares and accessories only, a standard delivery charge of £3.99 applies. These items are typically delivered within 5 to 10 working days. If you need your spares or accessories sooner, you can upgrade to Next Day delivery for £5.99, provided the order is placed before 6pm. Orders placed after this time will be delivered on the following working day. Please note that Next Day delivery is not available for eBike batteries and excludes Bank Holidays.

Which payment methods does Gtech accept?
Gtech accepts a wide range of secure and convenient payment options to suit different preferences. Customers can pay using most major credit and debit cards, as well as several popular digital payment services.
You can choose Amazon Pay for a quick and secure checkout if you already have an Amazon account. This allows you to complete your purchase without re-entering payment or delivery details, and all transactions are protected by Amazon’s A–Z Guarantee.
Google Pay is also available, offering a fast and secure way to pay using your saved payment methods on supported devices. Simply select Google Pay at checkout to complete your order in just a few taps.
Gtech also accepts PayPal, enabling existing PayPal users to use their saved payment and delivery information for a smooth checkout experience.
For flexible payment options, Klarna Pay in 3 is available. This allows you to split the cost of your purchase into three equal, interest-free instalments. There are no fees or interest charged by Klarna when payments are made on time.

Does Gtech provide a Money Back Guarantee?
Gtech offers a 30-Day Money Back Guarantee on all its products. This gives you peace of mind when shopping, allowing you to try your purchase at home and decide if it’s right for you. If you change your mind within 30 days of receiving your order, you can contact Gtech to arrange a return or exchange.
Please note that customers are responsible for the return carriage cost of £10 per order. Returned items should be sent back using the original packaging. If the original packaging is no longer available, suitable alternative packaging should be used to ensure the product is protected during transit and arrives back in good condition.

Is a warranty available at Gtech?
Gtech provides warranty coverage across its product range. Orders that include a Gtech Vacuum, Carpet Sweeper, Wet & Dry Vacuum, Hair Dryer, Hair Straightener, Lawnmower, Grass Trimmer, Hedge Trimmer, or Power Tool come with a 2-year warranty. This warranty covers manufacturing faults and defects, giving you added confidence in your purchase.
All other products, including spares and accessories, are covered by a 6-month warranty. To qualify for any warranty claim, you must have valid proof of purchase, so it’s important to keep your order confirmation or receipt.