GetTech Frequently Asked Questions

How can I get notified about GetTech’s upcoming sales or promotions?

You can easily stay in the loop by Subscribing to the GetTech newsletter. By signing up, you’ll receive exclusive offers, promo codes and early access to sales. Additionally, following GetTech on social media is a great way to be the first to know about flash sales. They also provide notifications of special deals on their website, so make sure to check frequently.

Can I get the best price at GetTech?

GetTech offers competitive prices for both working and broken iPhones. The exact price depends on the model, condition and functionality of the device. To get the best price, you can request a personalized quote through GetTech’s service and they will receive an offer based on the specific condition of iPhone.

Is free shipping available for my GetTech orders?

GetTech offers free express shipping within Ireland via An Post or DPD. For orders over €50, a free standard delivery option will be automatically applied during checkout. If the order amount is below €50, affordable shipping rates will be calculated at checkout. You can expect a smooth and reliable delivery process for all their purchases.

How long does it take for GetTech to inspect my iPhone?

GetTech typically inspects your iPhone within 24-48 hours of receiving it. The inspection process involves checking the condition of the device, including the functionality of the screen, battery, buttons and camera, as well as any visible damage. Once the inspection is complete, they will confirm the offer and process payment. If there are any discrepancies between the original description and the actual condition of the device, GetTech will contact you to discuss the revised offer.

I’m a student, can I get a discount at GetTech?

Students are eligible for a special discount on purchases. To take advantage of this offer, you simply need to confirm student status with GetTech. Once verified, you will receive a 10% reduction on order total. It's an easy way for students to save money while shopping for tech needs!

What payment options are available at GetTech?

GetTech offers a variety of fast and secure payment methods to suit different preferences. You can choose from Bank Transfer, PayPal or Revolut for seamless and reliable transactions. All payment options are processed with industry-standard encryption to ensure security and privacy. These payment methods provide flexibility for both personal and business transactions, catering to your needs across various platforms.

Is there any free service available when selling a phone at GetTech?

GetTech offers a Free Collection service when you sell phone. Once you decide to sell device, you can simply contact GetTech's customer support team, who will arrange a collection at no cost. This free collection ensures that sellers don’t have to worry about shipping fees or logistics.

What types of devices does GetTech accept?

GetTech accepts a broad selection of Apple Devices, covering a variety of models and conditions. You can sell iPhones, whether they are older or the latest versions, in any state of functionality. In addition, GetTech welcomes MacBooks, whether they are fully operational or have some issues. The company strives to offer competitive trade-in values for all eligible Apple devices, even those with wear and tear.

How can key workers claim their 10% discount at GetTech?

To access the 10% discount, key workers need to verify their status. This verification process ensures that only eligible individuals can use the discount. Once verified, the discount will be applied to your order automatically at checkout. No discount code is needed once your status has been confirmed. If you have any questions or need assistance with verification, feel free to reach out to GetTech's customer support team.

Can I sell multiple iPhones at once to GetTech?

GetTech allows you to sell multiple iPhones at once. Whether you’re upgrading several devices at the same time or have several old phones lying around, GetTech will make individual offers for each device. Once you submit the details for each iPhone, you’ll receive a separate quote for each one. GetTech can then process all of them together, making it easy for you to sell multiple devices at once.

How can a device be traded in with GetTech?

Receive an Instant Evaluation:

• Visit the GetTech website, choose the device to trade in and get an immediate value assessment based on its condition.

Ship the Device:

• Select from free collection through An Post or drop off the device at any participating local post office. Shipping is easy and convenient.

Get Paid Promptly:

• Once the device is received and inspected, payment will be processed within 3-5 working days. Choose from various available payment options for a seamless transaction.

What is the process for requesting a refund from GetTech?

Contact Customer Support:

• To start a refund request, reach out to GetTech support at support@gettech.com. Include your order number and a clear explanation of why you’re returning the product.

Refund Method and Requirements:

• Refunds will be processed to the same payment method used at the time of purchase, and will be for the amount of the product(s) returned. A valid receipt or proof of purchase is necessary to process the refund.

Return Shipping Costs:

• You are responsible for the cost of shipping the item back to GetTech. However, if the return is due to a warranty issue, GetTech will cover the return shipping. For non-warranty returns, return postage and any potential repair costs will apply if the warranty is voided.